Video: Customer Care Stories – Roy

Customer Relations star Roy shares how agents are able to keep their skills sharp, and can help callers find not just peace of mind - but also the information they're seeking.

Our Customer Relations team stands by on the phone and through social media to help provide information you can trust. When you know where to go for great information and friendly service, your credit doesn't have to remain a mystery. As one of our veteran Customer Relations agents, Roy knows the range of questions that callers can have. And why, when they reach out to talk with someone at Experian, they can expect to get the helpful information that our agents have a passion to provide.

Hear from some of our other Customer Relations team members, and hear how they're helping make the difference for callers every day.

Editorial Disclaimer: Opinions expressed here are author's alone, not those of any bank, credit card issuer or other company, and have not been reviewed, approved or otherwise endorsed by any of these entities. All information, including rates and fees, are accurate as of the date of publication.

This article was originally published on September 9, 2016, and has been updated.

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