Credit Advice

Getting free credit report when application is declined


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Credit Advice

Getting free credit report when application is declined

Dear Experian,

I have been denied credit.  Can I get a free copy of my credit report?


Dear ZLR,

The Fair Credit Reporting Act (FCRA) allows you to get a free credit report if your application is denied. However, you can only get a free report from the credit reporting company that provided the report used by your lender to make its decision.

Your lender should have provided instructions to request your report from Experian or from one of the other national credit reporting companies, depending on which company provided the report.

The FCRA also entitles you to a free report if you are unemployed and seeking employment, receiving welfare assistance or if you are a victim of fraud or believe you may be a victim. You can request free reports under those circumstances at, by visiting Experian’s online fraud center, or by calling 1 888 EXPERIAN (1 888 397 3742).

The Fair and Accurate Credit Transactions Act (FACT Act) allows you to get a free report once every twelve months from each of the national credit reporting companies. You can request your FACT Act reports at

Thanks for asking.

- The "Ask Experian" team

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