Credit Repair

Can I Pay a Credit Repair Company to Remove Something from my Credit Report?

There's nothing a credit repair organization can legally do for you that you can't do for yourself, for free. The Federal Trade Commission has said that a credit repair firm cannot legally remove accurate information from your credit report, whether positive or negative.

If you feel there is inaccurate information in your credit report, you can contact each of the three credit reporting agencies and dispute that information for free.

You can dispute information on your Experian credit report online, by phone, or by mail. The easiest, fastest and most secure way to dispute information is online at

Credit repair companies are regulated by the Credit Repair Organizations Act (CROA). Under this federal law, they:

  • must provide a written contract specifying the services it will provide
  • must allow three days for you to withdraw from the contract
  • cannot advise you to make false claims are alter your identity, which could make you guilty of credit fraud
  • cannot take any payment until it fulfills all the terms of the contract
  • cannot promise to remove accurate information from your credit report in return for payment

Before paying for services with any organization promising to fix your credit, be sure you understand your rights under this federal law.

Check out the scope to hear answers to all the questions asked.

Do you have questions about credit?

Join our live video chat every Tuesday and Thursday at 3:00 p.m. ET on Periscope. Rod Griffin, Director of Public Education at Experian, is available to answer your questions live.
Scoped on: 9/12/2017