Frequently Asked Questions

Check here for answers to our most frequently asked questions about:

Business Services Contacts

For fast resolution to your business questions, please select an option from the table below.

Consumer credit report assistance is not available at these phone numbers.
Please visit our Personal Services Contacts for consumer related assistance.

I would like to contact:

How to contact us:

Credit Services
Commercial Credit Services

Phone:

1 800 520 1221

Commercial Relations

(business credit disputes)

Phone:

1 888 211 0728
8:00 a.m.- 4:00 p.m. PT

Email:

To submit a credit dispute, email your marked-up business credit report and explanation to:
Business Credit Disputes

To obtain a copy of a commercial credit report based on credit denial or adverse action (must have a denial of credit letter):
Request for Commercial Report

To purchase a copy of your commercial credit report:
Order Your Buisness Credit Report

Data Breach Support

Phone:

1 866 751 1323

Email:

Data Breach Support
Data Breach Info

Marketing Services
Decision Analytics

Phone:

1 888 414 1120

Email:

Decision Solution Inquiries
Fraud Solutions — General
Fraud Solutions — Strategic Partnerships

Automotive

Phone:

1 888 754 9977

Email:

General Inquiries

Small Business

Phone:

Direct Marketing Services
1 800 588 3657
Business Credit Services
1 800 520 1221

Email:

Direct Marketing Services — General Inquiries
Business Credit Services — General Inquiries

Technical Support

Phone:

Application support
1 800 854 7201
4:00 a.m.–7:00 p.m. PST
5:00 a.m.–3:00 p.m. PST, Saturday

Business Name, Address & Facts Verification
Affiliates/Partners

Email:

Application Vendors — General Inquiries

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