

Most internet providers require a credit check when you sign up for service, though there are exceptions and alternatives available for those with poor credit or no credit history.
Most internet companies run a credit check to start a new service so they can gauge how much financial risk the customer poses and decide whether to require a deposit or equipment fee. That said, you still have options if your credit profile is thin or damaged.
Here's what you need to know about how internet service providers (ISPs) use your credit and what you can do if your credit score needs some work.
Most major ISPs require a credit check when you apply for service. Internet companies use credit checks to assess your financial reliability and determine whether you're likely to pay your monthly bills on time and return your equipment when you no longer need service.
A credit check will also help the ISP determine whether you need to make a deposit to mitigate some of the risk of nonpayment.
The type of credit check varies by provider. Some run hard credit inquiries that can temporarily lower your credit score, while others use soft credit checks that don't impact your score.
You can still get internet service with bad credit, though you may face some additional requirements or limitations. Internet providers understand that people with poor credit still need connectivity for work, education and daily life.
Common requirements for applicants with bad credit include:
So, while your credit score doesn't automatically disqualify you from getting internet service, it can impact your options and your costs.
If you want to strengthen your credit before applying for internet service, here are some tips that can help you accomplish your goal:
Learn more: How to Build Credit: A Comprehensive Guide
There are several ways you can get internet service without undergoing a traditional credit check. Here are a handful of tips to help you get what you need:
Getting access to the internet can be a little more difficult if you have a less-than-stellar credit score, but it's not impossible, especially if you know where to look.
Although there may be some limitations right now, taking time to work on building your credit can make it easier for you to qualify for the internet service you want in the future. With Experian's free credit monitoring service, you can access your Experian credit report and FICO® Score and get insights into ways to improve your score.
While improving credit can take time, establishing good credit habits can make it easier for you to achieve your goals and maintain a good credit score in the long run.
Stay up to date with your latest credit information—and get your FICO® Score for free.
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Ben Luthi has worked in financial planning, banking and auto finance, and writes about all aspects of money. His work has appeared in Time, Success, USA Today, Credit Karma, NerdWallet, Wirecutter and more.
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