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More Than 1 Million Americans Have Improved Their FICO® Scores With Experian Boost

Since the launch of Experian Boost earlier this year, more than 1 million users have increased their FICO® Score* through the Boost process. Many of these consumers have improved their credit scores—sometimes even moving up into a higher credit range—with the help of this innovative solution.

Experian Boost gives users the chance to raise their credit scores instantly, and for free, by allowing Experian to include their utility and telecom bill payment histories in their credit report. In fact, Boost users have added more than 12.5 million points to their credit scores to date.

Does Experian Boost Work?

Through December 6, 2019, 61% of Experian Boost users* have increased their FICO® Score, by an average of 13 points per user. In particular, Boost users with a FICO® Score under 670 (which FICO considers very poor to fair) have seen significant improvements: 86% increased their FICO® Score after completing the process, raising their scores more than 22 points on average.

As a result, 64% of those users moved from a very poor FICO® Score up to a fair FICO® Score. Lenders use FICO® Scores to assess borrowers' potential risk in paying back a loan or credit card bill on time. Here is a look at users who moved up to a new FICO® Score range:

  • 64% of Experian Boost users improved from a very poor to fair FICO® Score
  • 25% of Experian Boost users improved from a fair to good FICO® Score
  • 7% of Experian Boost users improved from a good to very good FICO® Score
  • 3% of Experian Boost users improved from a very good to exceptional FICO® Score

86% of Thin File Users Raised Their FICO® Scores

There are more than 100 million people with thin files (four or fewer credit accounts) or subprime credit scores in the U.S. Many lenders use tighter criteria when reviewing these consumers' requests for new credit, and as a result, these people often must rely on high interest credit cards and loans for their financing needs. Experian Boost helps change that by incorporating a consumer's positive bill payment history—for things like utility, cellphone and cable bills—into their credit report. This positive alternative data had never before been factored into a credit score before Boost.

Among Experian Boost users who had thin files, 86% saw an increase in their FICO® Score. Among that percentage of thin-file users, 15% moved into a higher FICO® Score tier and 44% moved from a thin credit file to a thick credit file.

Many consumers are potentially good risk candidates for lenders, but until now they haven't been able to provide enough data for lenders to know that. Adding utility and telecom payment history can help improve their chances of gaining access to credit—or to better credit products at better rates.

West Virginia Had the Biggest Score Increases on Average

West Virginia consumers who have used Experian Boost have experienced an average 16.2-point increase, the largest average FICO® Score increase among all states through December 6, 2019. Nevada ranked second, followed by Oklahoma, Arizona and Texas. Here are the other states that have seen the top average score increases with Experian Boost.

Top Average FICO® Score Point Increases by State
RankStateAverage Experian Boost Increase
1West Virginia16.2
2Nevada16.1
3Oklahoma15.2
3Arizona15.2
5Texas15.1
6Indiana15.0
6North Carolina15.0
8Arizona14.9
8Alabama14.9
8Georgia14.9

Source: Experian

California Added the Most Points With Experian Boost

Among states, California added the most points—over 1.6 million—to FICO® Scores from Experian Boost through December 6, 2019. Texas, Florida, Georgia and North Carolina rounded out the top five states in points boosted. Here are the other states where Experian Boost users added the most points to their FICO® Scores.

Most Points Added to FICO® Scores With Experian Boost by State
RankStateNumber of Points Added
1California1,602,532
2Texas1,581,767
3Florida1,315,312
4Georgia700,767
5North Carolina538,274
6New York503,982
7Arizona456,123
8Ohio429,006
9Illinois381,108
10Michigan337,398

Source: Experian

New Mexico Had the Highest Percentage of Experian Boost Score Increases

Among states, New Mexico accounted for the highest percentage of Experian Boost users who increased their FICO® Scores. Here are the top states where Experian Boost users improved their FICO® Scores.

Top States Where Experian Boost Users Increased Their FICO® Scores
RankStatePercentage of Scores Boosted
1New Mexico67.8%
2North Carolina67.7%
2Alabama67.5%
4Louisiana67.3%
5Mississippi67.0%
6Arizona66.8%
7Nevada66.8%
7Arkansas66.7%
9South Carolina66.7%
10Oklahoma66.5%
10Idaho66.2%

Source: Experian

Terre Haute, Indiana, Had the Biggest Average Score Increases Among Metro Areas

Analyzing Experian Boost data among metro areas shows U.S. cities with the biggest average FICO® Score increases stretched across the country. Boost users in the Terre Haute, Indiana, metro area who used Experian Boost saw the largest increases to their FICO® Scores, with an average boost of 19.1 points. Here are the other U.S. metro areas with the biggest average score increases among Experian Boost users.

Top Average FICO® Score Point Increases by Metro Area
RankMetro AreaAverage Experian Boost Increase
1Terre Haute, IN19.1
2Lima, OH18.8
3Battle Creek, MI18.7
3Rome, GA18.7
5Charleston, WV18.4
6San Angelo, TX17.9
7Spartanburg, SC17.8
7Wichita Falls, TX17.8
9Odessa, TX17.5
9Gadsden, AL17.5

Source: Experian

Dallas-Fort Worth-Arlington, Texas, Metro Area Added the Most Points With Experian Boost

Among metro areas, the Dallas-Fort Worth-Arlington, Texas, metro area accounted for the largest amount of points added to FICO® Scores from Experian Boost through December 6, 2019. Here are the rest of the top 10 metro areas ranked by most points added to FICO® Scores.

Most Points Added With Experian Boost by Metro Area
RankMetro AreaTotal Points
1Dallas-Fort Worth-Arlington, TX570,030
2New York-Northern New Jersey-Long Island, NY-NJ-PA568,340
3Los Angeles-Long Beach-Santa Ana, CA548,773
4Atlanta-Sandy Springs-Marietta, GA489,249
5Houston-Sugar Land-Baytown, TX431,349
6Miami-Fort Lauderdale-Pompano Beach, FL380,405
7Phoenix-Mesa-Scottsdale, AZ341,536
8Chicago-Naperville-Joliet, IL-IN-WI332,136
9Riverside-San Bernardino-Ontario, CA271,702
10Tampa-St. Petersburg-Clearwater, FL209,142

Source: Experian

73% of Boost Users From Gadsden, Alabama, Increased Their FICO® Scores

When looking at metro areas, the Gadsden, Alabama, metro area accounted for the highest percentage of users who increased their FICO® Scores with Experian Boost. Here are the top metro areas where Experian Boost users improved their FICO® Scores.

Top Metro Areas Where Experian Boost Users Increased Their FICO® Scores
RankMetro AreaPercentage
1Gadsden, AL72.9%
2Jacksonville, NC72.7%
3Rome, GA72.4%
4Houma-Bayou Cane-Thibodaux, LA72.3%
5Elkhart-Goshen, IN72.2%
6Hinesville-Fort Stewart, GA71.9%
7Farmington, NM71.8%
8Odessa, TX71.5%
8Muncie, IN71.5%
10Goldsboro, NC71.4%

Source: Experian

*Methodology
The Experian Boost data is based on the sample of Experian Boost users who saw an increase in their FICO® Score based on results from February 14 to December 6, 2019. Experian Boost results may vary. Some may not see improved scores or approval odds. Not all lenders use Experian credit files, and not all lenders use scores impacted by Experian Boost.

The analysis results provided are based on an Experian-created statistically relevant aggregate sampling of our product database and the FICO® Score 8 version. Different sampling parameters may generate different findings compared with other similar analyses. Analyzed credit files did not contain personal identification information.

FICO is a registered trademark of Fair Isaac Corporation in the U.S. and other countries.

Credit score calculated based on the FICO® Score 8 model. Your lender or insurer may use a different FICO® Score than FICO® Score 8, or another type of credit score altogether. Learn more.

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