Avoid fraud, reduce financial loss, maximize customer value and identify prior customers with Connect Check/PlusSM. This real-time product verifies an applicant’s identity instantly, determines your prior relationships and related bad debt, pulls a credit report; calculates the right service offering, and returns an automated, customized message. This limits your risk and maximizes your profit potential.
The ability to leverage your customer relationships starts from the moment a customer applies for service. Your profitability depends on the ability to prevent fraud, mitigate risk, provide the right offering and collect previously unpaid balances.
Connect Check and Connect Check/Plus were developed specifically for the communications and energy industries to help you manage new service applications. The base Connect Check product enables you to verify a caller’s identity instantly. Connect Check/Plus adds critical risk management, fraud decisioning, propensity modeling and prior account linkage — all in real time at the initial point of contact.
Connect Check/Plus ensures that good customers are treated as such and riskier ones are handled in ways that limit your potential losses. Identify new opportunities to up-sell and cross-sell quickly, easily and with minimal training.
Connect Check/Plus allows you to customize the messages and information returned to your service representatives so you can ensure that new applicants receive the care your business policies require. Your custom message consists of several options tailored to your business needs:
Use the power of Experian’s Connect Check and Connect Check/Plus to make more informed, profitable customer decisions. We’re here to help. Call us or visit our Web site to put our experience to work for you.