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  3. Solutions
  4. Identity Solutions

We help businesses deliver exceptional customer experiences to deepen relationships using safe and effective identity verification solutions

Vast data sources

Leverage Experian’s comprehensive and diverse data sources to recognize the widest range of customers.

Proven computing power and speed

Fast, flexible and high-performance computing environment that delivers insightful and actionable analytics in real time or batch. 

Expert matching algorithms

Advanced machine learning linked with expert deterministic and probabilistic capabilities built over decades. 

Online-to-offline linkage

Drive offline activation for improved campaign targeting and marketing budget efficiency.

Provide customer peace of mind with solutions that drive engagement

Offer your customers comprehensive identity protection solutions that can help prevent and detect potential fraud.

How we can help

Our multilayered approach to identity solutions enables firms to recognize and verify consumers and businesses through identity proxies, behavior patterns and contact information across the entire customer life cycle with the opportunity to provide identity protection and restoration solutions to your customers.

Colleagues looking at reports

Identity resolution

Reduce friction and enhance the customer experience by using data to confirm identities and provide a consistent brand experience. 

To find opportunity take action

Identity management

Gain a single, validated customer view so you can authorize customers across platforms without increasing risk. 

Women smile collaborating

Identity verification

Identify and authenticate users by verifying information against authoritative sources. 

Pharmacists using whiteboard in meeting

Interoperability

Eliminate duplicate patient records with the right matching techniques and data. 

Determined to get it done

Customer identity protection

Help consumers prevent identity theft to keep them and your business safe.

Confirm individual or business identities with confidence using our flexible protection and recognition identity solutions.

We combine a multitude of data sources and advanced analytics with proven computing power and speed to help verify consumer and business identities.

Industry-leading identity proofing

Verify the legitimacy of an individual or business identity in the acquisition and origination stages.

Identity verification and authentication

Our layered verification and risk segmentation solutions allow firms to identify, risk-assess and authenticate users across the customer life cycle.

Identity management

Perform identity proofing, matching and data verification with confidence while meeting compliance standards.  

95%

of businesses say they can identify customers digitally, yet more than half of consumers don’t feel recognized online.

(Source: 2020 GIDF Report)

88%

of consumers say their perception of a business is improved when there is investment in the customer experience, including security.

(Source: 2020 GIDF Report)

25%

of patients don’t access their medical records online because of privacy and security concerns.

Industry-specific intel

Check out the industries we serve.

Advertising & Media
Energy & Utilities
Healthcare
Mortgage
Public Sector
Telecommunications

Insights

Global report

2021 Global Identity and Fraud Report

Gain insights into the digital relationship between businesses and consumers.
Perspective paper
Perspective paper

Volatility 2020: The need for a recession-ready fraud strategy

Discover how lenders can measure and manage model risk.
White paper
White paper

The pitfalls of healthcare portals

Learn why patient portals attract cybercriminals and how new industry solutions can help.
One pager
One pager

Is your patient portal as secure as it should be?

Identify the weak points in portal security and learn how you can protect your patient portal.
Case study
Case study

Creating a single customer view at a large Indonesian bank

Discover how a bank achieved greater understanding of its customers and met regulatory requirements.
Product sheet
Product sheet

BizID product sheet

Identify and verify business entities and owners at the same time, while protecting your bottom line.
Product sheet
Product sheet

Business Compliance Insights product sheet

Mitigate risk while reducing friction at the point of sale.

Explore our solutions

Discover our capabilities across the board.

View all solutions
Advanced Analytics & Modeling

Advanced Analytics & Modeling

Cloud Applications & Services

Cloud Applications & Services

Collections & Debt Recovery

Collections & Debt Recovery

Credit Decisioning

Credit Decisioning

Credit Profile Reports

Credit Profile Reports

Customer Management

Customer Management

Data Quality & Management

Data Quality & Management

Data Reporting & Furnishing

Data Reporting & Furnishing

Data Sources

Data Sources

Fraud Management

Fraud Management

Identity Solutions

Identity Solutions

Marketing Solutions

Marketing Solutions

Regulatory Compliance

Regulatory Compliance

Risk Management

Risk Management

Ready to improve your identity solution strategy?

We’re here to help. If you’d like to learn more about our solutions, please fill out the form below. If you’d like to talk to a representative immediately, please call us at:

1-855-829-7368

We are unable to address personal credit report and/or membership inquiries via this business form. Visit Experian.com/help or call 888-397-3742 for consumer assistance.

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