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Slow communications, confusing billing and a scarcity of digital options are the last things patients want to deal with when seeking medical care. Yet,...

Published: May 23, 2024 by Experian Health

What do patients and providers really think about patient access services in 2024? Drawing insights from more than 1000 patients and 200 healthcare executives,...

Published: May 21, 2024 by Experian Health

“Is this claim valid? How much is our financial responsibility?” These are the two big questions payers want to answer when adjudicating healthcare claims....

Published: May 16, 2024 by Experian Health

Many healthcare providers believe pairing “revenue cycle” with a qualifier like “predictable” is an oxymoron. From healthcare staffing shortages that slow down reimbursement tasks...

Published: May 13, 2024 by Experian Health

Medical billing is the first line of defense against claims denials. However, medical billing errors cost U.S. healthcare systems approximately $935 million weekly. Not...

Published: May 7, 2024 by Experian Health

Improving the patient pre-registration process continues to present a challenge on both sides of the front desk. For patients, dealing with paperwork, struggling to...

Published: May 2, 2024 by Experian Health

The State of Patient Access 2024 is the fourth in a series of patient and provider surveys that began in 2020. This year’s report compares...

Published: April 29, 2024 by Experian Health

Technology has a long track record of improving patient care. But humans are now entering uncharted waters as the latest wave of digital tools...

Published: April 25, 2024 by Experian Health

“With our paper-based systems, we were stuck in the 1990s.” For Anthony Myers, Director of Admitting and Registration at West Tennessee Healthcare (WTH), outdated...

Published: April 22, 2024 by Experian Health

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