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Success at a glance: patient-centric collections...

With high-deductible health plans, larger out of pocket costs, and confusion about medical costs in general, it’s no surprise that patients today face increased...

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Five ways to reduce claim denials...

Claims denials put a big dent into the budgets of healthcare providers – something many organizations can’t afford today given the current pandemic. In...

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Success at a glance: call center scheduling...

The manual process for fielding scheduling calls isn’t an easy one. Calls can take up to 20 minutes, and call center agents may have...

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Q&A with Experian Health senior director of data c...

As every healthcare executive knows, a healthy revenue cycle relies on precise paperwork. That’s why all Medicare providers should be paying close attention to...

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How health plans can reduce ED visits and readmissions...

Visits to emergency departments (ED) dropped by 42% in the early months of COVID-19, according to the CDC. In pre-pandemic times, this might have...

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The challenges and risks associated with patient ident...

Halloween might be over, but healthcare fraud – or simple input errors – can transform a patient’s identity into something completely different. The negative...

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Patient acquisition and retention strategies to implem...

A consumer-first healthcare revolution has been simmering for years. Despite efforts to create more human-friendly services, the industry still lags behind other consumer-centric sectors....

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Success at a glance: online self-scheduling after hour...

“It’s important to provide our patients with the absolute best access channels to quickly and seamlessly connect with the care they need. Experian Health’s...

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The benefits of online scheduling during a “twindemic”...

In previous winters, anyone struck by a sore throat or fever might assume they had flu, and head to bed with a hot drink...

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