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How health plans can reduce ED visits and readmissions...
Visits to emergency departments (ED) dropped by 42% in the early months of COVID-19, according to the CDC. In pre-pandemic times, this might have...
The challenges and risks associated with patient ident...
Halloween might be over, but healthcare fraud – or simple input errors – can transform a patient’s identity into something completely different. The negative...
Patient acquisition and retention strategies to implem...
A consumer-first healthcare revolution has been simmering for years. Despite efforts to create more human-friendly services, the industry still lags behind other consumer-centric sectors....
Success at a glance: online self-scheduling after hour...
“It’s important to provide our patients with the absolute best access channels to quickly and seamlessly connect with the care they need. Experian Health’s...
The benefits of online scheduling during a “twindemic”...
In previous winters, anyone struck by a sore throat or fever might assume they had flu, and head to bed with a hot drink...
Success at a glance: improved collections, part two...
While all hospitals and health systems will no doubt encounter revenue-specific challenges related to the pandemic, a solid foundation and targeted approach for improved...
Success at a glance: improved collections, part one...
Before working with Experian Health, call center operations at Sanford Health were disparate and disjointed, with each call center operating on a different phone...
Finding unidentified coverage without a Social Securit...
Finding previously unidentified insurance coverage can feel a little like a game of hide and seek. Patients may not always be aware of their...
How health plans can close more gaps in care with digi...
Four in ten Americans live with multiple chronic conditions. For these individuals, life is punctuated with physician appointments, visits to the pharmacy and referrals...