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Success at a glance: patient-centric collections...
With high-deductible health plans, larger out of pocket costs, and confusion about medical costs in general, it’s no surprise that patients today face increased...
Five ways to reduce claim denials...
Claims denials put a big dent into the budgets of healthcare providers – something many organizations can’t afford today given the current pandemic. In...
Success at a glance: call center scheduling...
The manual process for fielding scheduling calls isn’t an easy one. Calls can take up to 20 minutes, and call center agents may have...
Q&A with Experian Health senior director of data c...
As every healthcare executive knows, a healthy revenue cycle relies on precise paperwork. That’s why all Medicare providers should be paying close attention to...
How health plans can reduce ED visits and readmissions...
Visits to emergency departments (ED) dropped by 42% in the early months of COVID-19, according to the CDC. In pre-pandemic times, this might have...
The challenges and risks associated with patient ident...
Halloween might be over, but healthcare fraud – or simple input errors – can transform a patient’s identity into something completely different. The negative...
Patient acquisition and retention strategies to implem...
A consumer-first healthcare revolution has been simmering for years. Despite efforts to create more human-friendly services, the industry still lags behind other consumer-centric sectors....
Success at a glance: online self-scheduling after hour...
“It’s important to provide our patients with the absolute best access channels to quickly and seamlessly connect with the care they need. Experian Health’s...
The benefits of online scheduling during a “twindemic”...
In previous winters, anyone struck by a sore throat or fever might assume they had flu, and head to bed with a hot drink...