Patient Access

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Patient acquisition and retention strategies to implem...

A consumer-first healthcare revolution has been simmering for years. Despite efforts to create more human-friendly services, the industry still lags behind other consumer-centric sectors....

Read More Patient acquisition and retention strategies to implement post COVID-19
Success at a glance: online self-scheduling after hour...

“It’s important to provide our patients with the absolute best access channels to quickly and seamlessly connect with the care they need. Experian Health’s...

Read More Success at a glance: online self-scheduling after hours
The benefits of online scheduling during a “twindemic”...

In previous winters, anyone struck by a sore throat or fever might assume they had flu, and head to bed with a hot drink...

Read More The benefits of online scheduling during a “twindemic”
Success at a glance: improved collections, part one...

Before working with Experian Health, call center operations at Sanford Health were disparate and disjointed, with each call center operating on a different phone...

Read More Success at a glance: improved collections, part one
Finding unidentified coverage without a Social Securit...

Finding previously unidentified insurance coverage can feel a little like a game of hide and seek. Patients may not always be aware of their...

Read More Finding unidentified coverage without a Social Security Number (SSN)
How health plans can close more gaps in care with digi...

Four in ten Americans live with multiple chronic conditions. For these individuals, life is punctuated with physician appointments, visits to the pharmacy and referrals...

Read More How health plans can close more gaps in care with digital scheduling
Seniors navigating healthcare technology in a post-COV...

Products referenced in this article: Social Determinants of Health Patient Schedule Member Match Coverage Discovery Patient Financial Advisor Patient Payment Solutions With just a...

Read More Seniors navigating healthcare technology in a post-COVID world
Is COVID-19 another catalyst for price transparency?...

Few of us would buy a new car or TV without checking the price tag first. Why should our healthcare be any different? Yet...

Read More Is COVID-19 another catalyst for price transparency?
Improving patient intake during COVID-19 starts with p...

Despite the majority of elective procedures being up and running again, patients are still keeping their distance. Nearly half of Americans say they or...

Read More Improving patient intake during COVID-19 starts with patient experience upgrades