Patient Access
Patient acquisition and retention strategies to implem...
A consumer-first healthcare revolution has been simmering for years. Despite efforts to create more human-friendly services, the industry still lags behind other consumer-centric sectors....
Success at a glance: online self-scheduling after hour...
“It’s important to provide our patients with the absolute best access channels to quickly and seamlessly connect with the care they need. Experian Health’s...
The benefits of online scheduling during a “twindemic”...
In previous winters, anyone struck by a sore throat or fever might assume they had flu, and head to bed with a hot drink...
Success at a glance: improved collections, part one...
Before working with Experian Health, call center operations at Sanford Health were disparate and disjointed, with each call center operating on a different phone...
Finding unidentified coverage without a Social Securit...
Finding previously unidentified insurance coverage can feel a little like a game of hide and seek. Patients may not always be aware of their...
How health plans can close more gaps in care with digi...
Four in ten Americans live with multiple chronic conditions. For these individuals, life is punctuated with physician appointments, visits to the pharmacy and referrals...
Seniors navigating healthcare technology in a post-COV...
Products referenced in this article: Social Determinants of Health Patient Schedule Member Match Coverage Discovery Patient Financial Advisor Patient Payment Solutions With just a...
Is COVID-19 another catalyst for price transparency?...
Few of us would buy a new car or TV without checking the price tag first. Why should our healthcare be any different? Yet...
Improving patient intake during COVID-19 starts with p...
Despite the majority of elective procedures being up and running again, patients are still keeping their distance. Nearly half of Americans say they or...