Care Management
Driving member engagement with health plan data analyt...
As Spotify and Amazon can attest, digital technology plus personalization is a winning formula. Consumers want anytime-anywhere access to the services and products they...
Q&A: Optimize reimbursements by submitting cleane...
Many thought the end of COVID-19 was in sight with the availability of a vaccine, and while that is somewhat true, an entirely new...
Q&A: Segmenting your patient population for the CO...
While the various waves of vaccine priority may be largely defined, the ability for many providers to segment their patient populations based on those...
Supercharge your COVID-19 vaccine management plan with...
If President Biden’s two trillion-dollar stimulus package is approved by Congress, support will include funding for a national vaccination program. While the arrival of...
How a unique patient identifier gets health plans clos...
Health plans have been fighting against inaccurate member data, incomplete member profiles and duplicate records for years. Without a watertight way to keep track...
How to close gaps in care with automated patient outre...
Scheduling an appointment shouldn’t be complicated. Yet too often, patients are left to figure out their next move alone, with just a single phone...
How health plans can reduce ED visits and readmissions...
Visits to emergency departments (ED) dropped by 42% in the early months of COVID-19, according to the CDC. In pre-pandemic times, this might have...
Finding unidentified coverage without a Social Securit...
Finding previously unidentified insurance coverage can feel a little like a game of hide and seek. Patients may not always be aware of their...
How health plans can close more gaps in care with digi...
Four in ten Americans live with multiple chronic conditions. For these individuals, life is punctuated with physician appointments, visits to the pharmacy and referrals...