Care Management
How to close gaps in care with automated patient outre...
Scheduling an appointment shouldn’t be complicated. Yet too often, patients are left to figure out their next move alone, with just a single phone...
How health plans can reduce ED visits and readmissions...
Visits to emergency departments (ED) dropped by 42% in the early months of COVID-19, according to the CDC. In pre-pandemic times, this might have...
Finding unidentified coverage without a Social Securit...
Finding previously unidentified insurance coverage can feel a little like a game of hide and seek. Patients may not always be aware of their...
How health plans can close more gaps in care with digi...
Four in ten Americans live with multiple chronic conditions. For these individuals, life is punctuated with physician appointments, visits to the pharmacy and referrals...
Improving patient intake during COVID-19 starts with p...
Despite the majority of elective procedures being up and running again, patients are still keeping their distance. Nearly half of Americans say they or...
Fast track the path to closing gaps in care...
The rates for closing gaps in care are some of the most widely used, quantitative metrics to measure quality, allocate incentives, and control costs....
Five ways to improve health plan member engagement...
The focus on improving health plan member engagement and overall experience has been steadily growing over the years, much of it being driven by...
How health plans can prepare now to close gaps in care...
During this time when the whole world is wrestling with the Covid-19 crisis, planning for the future is difficult. However, there is no question...
Could SDOH screening be a play in healthcare providers...
As COVID-19 cases climb in the U.S., healthcare providers are strategizing on ways to prioritize testing for specific patient populations and determine overall treatment...