Tag: online scheduling

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Patient expectations of their healthcare providers have changed. Today, patients expect providers to offer the same convenience as their favorite e-commerce site, with intuitive...

March 18, 2024 by Experian Health

Is the digitalization of patient access services losing momentum? Experian Health’s State of Patient Access 2023 survey suggests that both patients and providers feel...

July 19, 2023 by Experian Health

With 2023 just around the corner, healthcare executives are teasing out their strategic priorities for the next 12 months. Where should they be focusing...

December 15, 2022 by Experian Health

On July 28, the US House of Representatives voted in favor of extending Medicare telehealth flexibilities after the COVID-19 public health emergency ends. If...

September 14, 2022 by Experian Health

The U.S. is currently struggling with a critical healthcare labor shortage that is impacting every part of the revenue cycle. In fact, the American...

August 17, 2022 by Experian Health

COVID-19 provided an unexpected use case for patient portals. In a matter of weeks, the benefits of remote patient access were undeniable. Patient portals...

August 11, 2022 by Experian Health

Consumer-centric digital technology struggled to disrupt healthcare as it had in other sectors – until the pandemic made it non-negotiable. Now, healthcare providers must...

July 27, 2022 by Experian Health

Telehealth adoption has been a bumpy ride. Remote and virtual healthcare services struggled to gain traction pre-pandemic, only to become a life raft for...

July 12, 2022 by Experian Health

Failing to reach parity with the consumer experience in other service sectors is a major attrition risk for healthcare providers. Patients expect scheduling, registration...

July 5, 2022 by Experian Health

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