Tag: online scheduling

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COVID-19 transformed the patient journey, and it’s clear when we evaluate every step. Data and technology gave patients the convenience, flexibility, and control to...

October 18, 2021 by Experian Health

The rising popularity of virtual care seems to be extending itself into other areas of patient experience, including a re-energized consumer preference for digital...

September 21, 2021 by Experian Health

This is the second in a series of blog posts that will highlight how the patient journey has evolved since the onset of COVID-19. This...

September 14, 2021 by Experian Health

COVID-19 changed every aspect of the patient journey – placing unprecedented demands on the healthcare system and accelerating the need for digital transformation industry-wide....

August 30, 2021 by Experian Health

“93% of providers say creating a better patient experience remains a top priority, up 3% from last year.” – Experian Health’s State of Patient...

August 23, 2021 by Experian Health

As the country strives to ramp up the pace of COVID-19 vaccinations, providers need to take new approaches to drive registration volume. Healthcare experts...

August 4, 2021 by Experian Health

The number of urgent care facilities in the United States has topped 9,000 as of November 2019. The popularity of both urgent care centers...

February 17, 2021 by Experian Health

The manual process for fielding scheduling calls isn’t an easy one. Calls can take up to 20 minutes, and call center agents may have...

November 10, 2020 by Experian Health

“It’s important to provide our patients with the absolute best access channels to quickly and seamlessly connect with the care they need. Experian Health’s...

October 20, 2020 by Experian Health

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