Tag: digital front door

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Humans increasingly benefit from the convenience of a self-service world. Thanks to the internet and companies like Amazon, online digital interactions yield an almost...

October 5, 2023 by Experian Health

The digital front door in healthcare has become an essential part of the patient experience – especially so post-pandemic. Patients want to manage their...

August 24, 2023 by Experian Health

The healthcare staffing crisis was one of the biggest challenges facing healthcare providers pre-pandemic, only to be exacerbated by the pressures of dealing with...

July 27, 2023 by Experian Health

Is the digitalization of patient access services losing momentum? Experian Health’s State of Patient Access 2023 survey suggests that both patients and providers feel...

July 19, 2023 by Experian Health

To improve the patient journey, providers need to think like consumers. Patients are accustomed to convenience and choice in industries such as retail and...

June 28, 2023 by Experian Health

Has patient access gotten better or worse? According to the State of Patient Access: 2023 report, many healthcare providers believe that patient access has...

June 21, 2023 by Experian Health

The digitization of healthcare hasn’t necessarily translated to better patient access, according to recent findings. Shockingly, almost half of healthcare providers and a fifth...

April 19, 2023 by Experian Health

Staffing shortages continue to plague the healthcare industry, creating challenges for both healthcare providers and patients. In a 2022 CVS Health-Harris Poll National Health...

March 15, 2023 by Experian Health

Healthcare has witnessed significant shifts over the last few years, driven by a combination of economic turbulence, legislative change, technological advances, and, of course,...

February 13, 2023 by Experian Health

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