Tag: digital front door
Humans increasingly benefit from the convenience of a self-service world. Thanks to the internet and companies like Amazon, online digital interactions yield an almost...
The digital front door in healthcare has become an essential part of the patient experience – especially so post-pandemic. Patients want to manage their...
The healthcare staffing crisis was one of the biggest challenges facing healthcare providers pre-pandemic, only to be exacerbated by the pressures of dealing with...
Is the digitalization of patient access services losing momentum? Experian Health’s State of Patient Access 2023 survey suggests that both patients and providers feel...
To improve the patient journey, providers need to think like consumers. Patients are accustomed to convenience and choice in industries such as retail and...
Has patient access gotten better or worse? According to the State of Patient Access: 2023 report, many healthcare providers believe that patient access has...
The digitization of healthcare hasn’t necessarily translated to better patient access, according to recent findings. Shockingly, almost half of healthcare providers and a fifth...
Staffing shortages continue to plague the healthcare industry, creating challenges for both healthcare providers and patients. In a 2022 CVS Health-Harris Poll National Health...
Healthcare has witnessed significant shifts over the last few years, driven by a combination of economic turbulence, legislative change, technological advances, and, of course,...