Tag: digital front door

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The State of Patient Access 2024 is the fourth in a series of patient and provider surveys that began in 2020. This year’s report compares...

Published: April 29, 2024 by Experian Health

Patient expectations of their healthcare providers have changed. Today, patients expect providers to offer the same convenience as their favorite e-commerce site, with intuitive...

Published: March 18, 2024 by Experian Health

As 2023 draws to a close, revenue cycle leaders are in planning mode, reviewing financial performance, and gearing up for resource allocation negotiations in...

Published: December 18, 2023 by Experian Health

Humans increasingly benefit from the convenience of a self-service world. Thanks to the internet and companies like Amazon, online digital interactions yield an almost...

Published: October 5, 2023 by Experian Health

The digital front door in healthcare has become an essential part of the patient experience – especially so post-pandemic. Patients want to manage their...

Published: August 24, 2023 by Experian Health

The healthcare staffing crisis was one of the biggest challenges facing healthcare providers pre-pandemic, only to be exacerbated by the pressures of dealing with...

Published: July 27, 2023 by Experian Health

Is the digitalization of patient access services losing momentum? Experian Health’s State of Patient Access 2023 survey suggests that both patients and providers feel...

Published: July 19, 2023 by Experian Health

To improve the patient journey, providers need to think like consumers. Patients are accustomed to convenience and choice in industries such as retail and...

Published: June 28, 2023 by Experian Health

Has patient access gotten better or worse? According to the State of Patient Access: 2023 report, many healthcare providers believe that patient access has...

Published: June 21, 2023 by Experian Health

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