Patient Engagement

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Four strategies to optimize patient collections...

Experian Health products referenced in this blog post: Patient Financial Clearance Coverage Discovery Collections Optimization Manager Healthcare may be historically more recession-resistant that other...

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The future of patient access: digital front door...

Experian Health products referenced in this blog post: Patient Engagement Solutions Patient Scheduling Precise ID Patient Payment Estimates Patient Payment Solutions To access more...

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Success at a glance: finding unidentified coverage...

for our upcoming webinar with Banner Health, where attendees will gain insights into the organization’s workflow and processes.  It is estimated that 30-50% of...

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How to close gaps in care with automated patient outre...

Scheduling an appointment shouldn’t be complicated. Yet too often, patients are left to figure out their next move alone, with just a single phone...

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2021 patient experience predictions...

As 2020 draws to a close and headlines hint that the end might finally be in sight for the pandemic, the healthcare industry is...

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How to improve collections and patient satisfaction wi...

How did Starbucks lose $1.2 billion in sales during the pandemic, but still exceed revenue expectations in the last quarter? The answer lies in...

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Success at a glance: patient-centric collections...

With high-deductible health plans, larger out of pocket costs, and confusion about medical costs in general, it’s no surprise that patients today face increased...

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Success at a glance: call center scheduling...

The manual process for fielding scheduling calls isn’t an easy one. Calls can take up to 20 minutes, and call center agents may have...

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How health plans can reduce ED visits and readmissions...

Visits to emergency departments (ED) dropped by 42% in the early months of COVID-19, according to the CDC. In pre-pandemic times, this might have...

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