Patient Engagement

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Here’s how medical groups can use digital care coordin...

Healthcare consumerism is on the rise. Your patients no longer see themselves as passive participants in their healthcare journey—they’re active consumers, who have come...

Read More Here’s how medical groups can use digital care coordination to improve patient access and build loyalty
New Experian and Cerner Consumer Financial Engagement ...

Imagine being able to offer your patients a financial experience that doesn’t stress them out. That makes patient billing quick and simple. That knocks...

Read More New Experian and Cerner Consumer Financial Engagement suite for patient collections
How to improve patient engagement with a data-driven m...

They don’t make medical diagnoses. They would never prescribe clinical treatment. They may not ever be in the same room as your patients. Still,...

Read More How to improve patient engagement with a data-driven marketing plan
How data-driven technology can reduce surprise billing...

For many patients, the unknown cost of unexpected care is a source of anxiety: two-thirds of Americans are “very worried” or “somewhat worried” about...

Read More How data-driven technology can reduce surprise billing
Q&A with Experian Health Patient Access leader on...

Experian Health announced it has acquired MyHealthDirect, a SaaS-based company specializing in digital coordination solutions in scheduling. We interviewed Jason Considine, Experian Health general...

Read More Q&A with Experian Health Patient Access leader on MyHealthDirect Acquisition and enhancing the patient experience
How to safeguard patient data and prevent medical iden...

Medical identity theft is a growing problem for the healthcare industry: nearly 15.1 million patient records were compromised in 2018, an increase of nearly...

Read More How to safeguard patient data and prevent medical identity theft
How to boost patient engagement with patient portals...

“Build it and they will come” might work for 1980s movie characters, multinational coffee franchises and beloved sports teams, but it’s not a great...

Read More How to boost patient engagement with patient portals
Best practices for secure patient portals...

The roll-out of patient portals has been a slow burn. While consumer finance, retail and other markets have given customers secure electronic access to...

Read More Best practices for secure patient portals
How to develop patient-friendly billing practices...

Consumers are bearing a bigger burden of healthcare costs than ever before. As the third largest payer behind Medicare and Medicaid, many patients find...

Read More How to develop patient-friendly billing practices