Patient Engagement

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How to boost patient engagement with patient portals...

“Build it and they will come” might work for 1980s movie characters, multinational coffee franchises and beloved sports teams, but it’s not a great...

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Best practices for secure patient portals...

The roll-out of patient portals has been a slow burn. While consumer finance, retail and other markets have given customers secure electronic access to...

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How to develop patient-friendly billing practices...

Consumers are bearing a bigger burden of healthcare costs than ever before. As the third largest payer behind Medicare and Medicaid, many patients find...

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How to make price transparency less confusing for pati...

Patients are paying significantly more for healthcare these days. The typical patient spent $10,739 in 2017, compared to just $355 in 1970. And the percentage of...

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Personalized patient estimates create better experienc...

As of January 1, 2019, thousands of hospitals in the U.S. are being required to post an online list of the cost of their...

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How to do more with patient portals...

In healthcare, patient-facing technology and electronic health records are meant to improve the overall patient experience. Yet, in a recent Black Book survey, the...

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Simplifying the billing process to alleviate patient f...

Healthcare consumerism, which describes the ability of patients to shop around for the best value of care, has affected every aspect of the industry. Keeping up...

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4 ways to secure patient portals...

Not every healthcare organization embraced electronic medical records (EMRs) at first. But the incentives and regulations put in place by Meaningful Use and the...

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Healthcare administration revolutionized...

The world of healthcare, as everyone knows, can be complex. And in such a complicated system, solutions that simplify, automate, and reduce busywork can...

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