Patient Engagement

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Success at a glance: price transparency...

With so many complexities surrounding deductibles, premiums, copays and more, consumers sometimes struggle to understand the financial components of their health plans and are...

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Technology key for hospital financial recovery followi...

Financial recovery after COVID-19 is likely to be a slow burn for most healthcare organizations, according to a recent survey. Nearly 90% of healthcare...

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Five ways to improve health plan member engagement...

The focus on improving health plan member engagement and overall experience has been steadily growing over the years, much of it being driven by...

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Success at a glance: online self-scheduling...

Many patients today are forced to call the doctor to schedule an appointment. These phone calls are often inconvenient: patients are required to call...

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Five keys to tackling flu season as it collides with C...

With a vaccine for COVID-19 thought to be at least a year away, healthcare providers are steeling themselves for even more cases in the...

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3 ways credit data can help providers improve self-pay...

By January 2021, millions of those who suffered job losses in the wake of COVID-19 will see their unemployment insurance end. Medicaid and subsidized...

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Success at a glance: improving portal security...

“Precise ID satisfies both your security officer and your groups who are dealing with patient efficiency and happiness.”— Kevin Romero, Director of Clinical Systems,...

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4 ways to make patient collections more compassionate...

Medical expenses are often a source of anxiety for many patients, whether they are unsure about the amount owed or how they’ll ultimately pay...

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4 tips for launching telehealth services...

With COVID-19 leading to postponed and cancelled medical appointments, more consumers are turning to “contactless care”. Recent figures suggest telehealth adoption has shot up...

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