Patient Engagement
Arm patients with the tools and secure online self-service portals to settle bills, manage accounts, schedule appointments, pre-register and more.
Patient collections go to the heart of the debate about mission versus margin. Ultimately, healthcare providers must straddle a line between their mission of...
Advances in medical treatments and technology are ushering in a new era of personalized healthcare. Each patient has their own distinct medical history, genetics,...
The healthcare staffing crisis was one of the biggest challenges facing healthcare providers pre-pandemic, only to be exacerbated by the pressures of dealing with...
Is the digitalization of patient access services losing momentum? Experian Health’s State of Patient Access 2023 survey suggests that both patients and providers feel...
With inflation still high, the economic outlook remains uncertain for healthcare consumers. Many households feel squeezed by rising housing, food and fuel bills, while...
Medicaid continuous enrollment will come to an end on March 31, 2023, as the temporary provisions are decoupled from the COVID-19 public health emergency....
Digital tools are gradually helping to modernize healthcare, but there are still many gaps to fill when it comes to meeting critical needs. Outdated...
Healthcare has witnessed significant shifts over the last few years, driven by a combination of economic turbulence, legislative change, technological advances, and, of course,...
Paying for healthcare has long been a complex experience for patients. Inflation means more families are tightening their wallets, so the demand for clarity...