Tag: state of patient access

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Improving patient access is often a heavy lift for healthcare providers thanks to staffing shortages, lack of thorough staff training, inefficient processes and more....

Published: October 8, 2024 by Experian Health

Convenience, speed, and control are the triad of better patient experiences. Experian Health’s 2024 State of Patient Access survey showed that 89% of patients...

Published: August 22, 2024 by Experian Health

The fine line between getting paid what they’re owed and delivering compassionate care puts patient collections among the top challenges for providers. Improvements to...

Published: August 14, 2024 by Experian Health

While the healthcare industry remains hesitant about automation, there’s one area where digital tools have already proven their worth: patient intake. According to Experian...

Published: August 6, 2024 by Experian Health

The State of Patient Access 2024 marks the fourth installment of a series of surveys initiated in 2020, comparing patient experiences and providers’ perceptions...

Published: June 10, 2024 by Experian Health

What do patients and providers really think about patient access services in 2024? Drawing insights from more than 1000 patients and 200 healthcare executives,...

Published: May 21, 2024 by Experian Health

The State of Patient Access 2024is the fourth in a series of patient and provider surveys that began in 2020. This year’s report compares...

Published: April 29, 2024 by Experian Health

Patient expectations of their healthcare providers have changed. Today, patients expect providers to offer the same convenience as their favorite e-commerce site, with intuitive...

Published: March 18, 2024 by Experian Health

As 2023 draws to a close, revenue cycle leaders are in planning mode, reviewing financial performance, and gearing up for resource allocation negotiations in...

Published: December 18, 2023 by Experian Health

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