Patient Engagement

Arm patients with the tools and secure online self-service portals to settle bills, manage accounts, schedule appointments, pre-register and more.

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Dayton Children’s Hospital is a pediatric hospital in Ohio with over 300,000 annual patient visits. Ranked by U.S News & World Report as one...

July 6, 2022 by Experian Health

Failing to reach parity with the consumer experience in other service sectors is a major attrition risk for healthcare providers. Patients expect scheduling, registration...

July 5, 2022 by Experian Health

When it comes to the patient journey, knowledge is power. That’s where targeted patient outreach comes in. Informed patients can make better and faster...

June 27, 2022 by Experian Health

Healthcare staffing shortages are patients’ biggest safety concern, according to a new study by ECRI. Pandemic pressures led many healthcare workers – clinical and...

June 2, 2022 by Experian Health

As the digital healthcare revolution takes hold, do assumptions about a generation gap still hold true? Do Millennials and Gen Z have different expectations...

November 29, 2021 by Experian Health

After more than a year of stop-and-start elective services, providers are ready to cut through the backlog and help patients get their healthcare back...

November 15, 2021 by Experian Health

COVID-19 transformed the patient journey, and it’s clear when we evaluate every step. Data and technology gave patients the convenience, flexibility, and control to...

October 18, 2021 by Experian Health

This is the fourth in a series of blog posts that will highlight how the patient journey has evolved since the onset of COVID-19....

October 7, 2021 by Experian Health

This is the third in a series of blog posts highlighting how the patient journey has evolved since the onset of COVID-19. Explore how...

October 5, 2021 by Experian Health

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