Patient Engagement

Arm patients with the tools and secure online self-service portals to settle bills, manage accounts, schedule appointments, pre-register and more.

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The rising popularity of virtual care seems to be extending itself into other areas of patient experience, including a re-energized consumer preference for digital...

Published: September 21, 2021 by Experian Health

This is the second in a series of blog posts that will highlight how the patient journey has evolved since the onset of COVID-19. This...

Published: September 14, 2021 by Experian Health

In November 2020, Experian Health conducted a survey to capture consumer and provider attitudes regarding patient access. At the height of the pandemic, patients...

Published: September 7, 2021 by Experian Health

This is the first in a series of blog posts exploring how the patient journey has transformed as a result of COVID-19. This series...

Published: September 2, 2021 by Experian Health

COVID-19 changed every aspect of the patient journey – placing unprecedented demands on the healthcare system and accelerating the need for digital transformation industry-wide....

Published: August 30, 2021 by Experian Health

“93% of providers say creating a better patient experience remains a top priority, up 3% from last year.” – Experian Health’s State of Patient...

Published: August 23, 2021 by Experian Health

As the country strives to ramp up the pace of COVID-19 vaccinations, providers need to take new approaches to drive registration volume. Healthcare experts...

Published: August 4, 2021 by Experian Health

Consumer-led care hit its stride during the pandemic. COVID-19 unlocked healthcare’s digital front door, giving patients more control over how and when they schedule...

Published: August 2, 2021 by Experian Health

“The entire healthcare industry was turned upside down by the pandemic. Procedures were pushed back, insurance companies gave policy holders a lot of mixed...

Published: July 26, 2021 by Experian Health

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