Patient Engagement
Arm patients with the tools and secure online self-service portals to settle bills, manage accounts, schedule appointments, pre-register and more.
Failing to reach parity with the consumer experience in other service sectors is a major attrition risk for healthcare providers. Patients expect scheduling, registration...
When it comes to the patient journey, knowledge is power. That’s where targeted patient outreach comes in. Informed patients can make better and faster...
Healthcare staffing shortages are patients’ biggest safety concern, according to a new study by ECRI. Pandemic pressures led many healthcare workers – clinical and...
As the digital healthcare revolution takes hold, do assumptions about a generation gap still hold true? Do Millennials and Gen Z have different expectations...
COVID-19 transformed the patient journey, and it’s clear when we evaluate every step. Data and technology gave patients the convenience, flexibility, and control to...
This is the fourth in a series of blog posts that will highlight how the patient journey has evolved since the onset of COVID-19....
This is the third in a series of blog posts highlighting how the patient journey has evolved since the onset of COVID-19. Explore how...
The delta variant is still surging – and flu season is about to begin. How can healthcare providers leverage innovative technologies to streamline care...
The rising popularity of virtual care seems to be extending itself into other areas of patient experience, including a re-energized consumer preference for digital...