Patient Experience

Learn how your organization can drive patient loyalty and create excellent patient experiences, every time.

Loading...

Does a patient’s age influence their experiences with rising healthcare costs? A recent report from Experian Health and PYMNTS points to a generational gap...

September 27, 2022 by Experian Health

A new joint report from Experian Health and PYMNTS, published in July 2022, found that a fifth of patients spent more on healthcare than...

September 15, 2022 by Experian Health

On July 28, the US House of Representatives voted in favor of extending Medicare telehealth flexibilities after the COVID-19 public health emergency ends. If...

September 14, 2022 by Experian Health

As the COVID-19 pandemic collides with another winter flu season, patient volumes are likely to climb – which could leave traditional patient registration processes...

September 7, 2022 by Experian Health

As inflation puts the squeeze on families and individuals, healthcare providers have an opportunity to reimagine the patient financial experience so that medical bills...

September 2, 2022 by Experian Health

Nearly a quarter of patients have received a surprise medical bill, according to new data from Experian Health and PYMNTS. 4 in 10 patients...

August 24, 2022 by Experian Health

The U.S. is currently struggling with a critical healthcare labor shortage that is impacting every part of the revenue cycle. In fact, the American...

August 17, 2022 by Experian Health

COVID-19 provided an unexpected use case for patient portals. In a matter of weeks, the benefits of remote patient access were undeniable. Patient portals...

August 11, 2022 by Experian Health

According to the most recent figures from the Centers for Disease Control and Prevention, around 8.8% of Americans are without health insurance. While this...

August 9, 2022 by Experian Health

Categories

Archives