Patient Experience

Learn how your organization can drive patient loyalty and create excellent patient experiences, every time.

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Could patient access software be the ‘most valuable player’ in healthcare? Experian Health’s annual State of Patient Access surveys show an upward trend in...

August 30, 2023 by Experian Health

The digital front door in healthcare has become an essential part of the patient experience – especially so post-pandemic. Patients want to manage their...

August 24, 2023 by Experian Health

Advances in medical treatments and technology are ushering in a new era of personalized healthcare. Each patient has their own distinct medical history, genetics,...

August 22, 2023 by Experian Health

Compared to other industries, healthcare tends to be more resilient to economic turbulence. But the weight of the pandemic, labor shortages, rising costs and...

August 16, 2023 by Experian Health

Despite positive indicators such as falling inflation rates, low unemployment, and economic growth, many Americans still feel a disconnect between the national outlook and...

August 2, 2023 by Experian Health

The healthcare staffing crisis was one of the biggest challenges facing healthcare providers pre-pandemic, only to be exacerbated by the pressures of dealing with...

July 27, 2023 by Experian Health

In today’s digital world, it’s easy to access information with just a click. But despite being constantly connected, many patients find themselves lacking the...

July 26, 2023 by Experian Health

Is the digitalization of patient access services losing momentum? Experian Health’s State of Patient Access 2023 survey suggests that both patients and providers feel...

July 19, 2023 by Experian Health

How do patients rate their “patient access” experience? For most, the rating comes down to how quickly they can see their doctor – and...

July 13, 2023 by Experian Health

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