Tag: collections
Patient collections go to the heart of the debate about mission versus margin. As healthcare providers navigate the delicate balance between their mission to...
Compared to other industries, healthcare tends to be more resilient to economic turbulence. But the weight of the pandemic, labor shortages, rising costs and...
The healthcare staffing crisis was one of the biggest challenges facing healthcare providers pre-pandemic, only to be exacerbated by the pressures of dealing with...
In today’s digital world, it’s easy to access information with just a click. But despite being constantly connected, many patients find themselves lacking the...
How do patients rate their “patient access” experience? For most, the rating comes down to how quickly they can see their doctor – and...
American consumers may be more optimistic about the state of the economy, but concerns about healthcare costs are always top-of-mind. A survey by Experian...
Millions of patients and their healthcare providers face challenges as State Medicaid agencies unwind coverage rules enacted as part of the COVID-19 public health...
According to Experian Health’s State of Patient Access 2023 survey, providers think recent efforts to improve the patient financial experience are paying off. But...
Nearly 40% of patients postponed medical care for themselves or a family member in 2022 due to cost. The percentage jumped 12 percentage points...