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As retail and technology companies make moves in healthcare, existing providers must find new ways to attract and retain patients. Offering personalized patient payment...

November 17, 2023 by Experian Health

Record numbers of patients are putting off healthcare treatments because of concerns about cost. In January 2023, Gallup reported that 38% of those polled...

November 2, 2023 by Experian Health

After a brief hiatus, the COVID-19 virus is reemerging, just in time for cold and flu season. According to the Centers for Disease Control...

September 25, 2023 by Experian Health

Patient collections go to the heart of the debate about mission versus margin. As healthcare providers navigate the delicate balance between their mission to...

September 20, 2023 by Experian Health

The digital front door in healthcare has become an essential part of the patient experience – especially so post-pandemic. Patients want to manage their...

August 24, 2023 by Experian Health

Is the digitalization of patient access services losing momentum? Experian Health’s State of Patient Access 2023 survey suggests that both patients and providers feel...

July 19, 2023 by Experian Health

When it comes to healthcare, patient access is the top priority for most individuals. When patients are surveyed on what they value most, timely...

May 31, 2023 by Experian Health

According to Experian Health’s State of Patient Access 2023 survey, providers think recent efforts to improve the patient financial experience are paying off. But...

May 25, 2023 by Experian Health

Because so many healthcare claim denials originate in the front end of the revenue cycle, providers should focus on improving insurance eligibility verification at...

March 29, 2023 by Experian Health

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