As retail and technology companies make moves in healthcare, existing providers must find new ways to attract and retain patients. Offering personalized patient payment...
A recent byline by Clarissa Riggins, Chief Product Officer at Experian Health, points to how physician practices, hospitals, and health systems can address the...
The digital front door in healthcare has become an essential part of the patient experience – especially so post-pandemic. Patients want to manage their...
Advances in medical treatments and technology are ushering in a new era of personalized healthcare. Each patient has their own distinct medical history, genetics,...
Despite positive indicators such as falling inflation rates, low unemployment, and economic growth, many Americans still feel a disconnect between the national outlook and...
In today’s healthcare landscape, providers face the challenge of making costs transparent and understandable for consumers. The Hospital Price Transparency Rule has driven progress...
Is the digitalization of patient access services losing momentum? Experian Health’s State of Patient Access 2023 survey suggests that both patients and providers feel...
How do patients rate their “patient access” experience? For most, the rating comes down to how quickly they can see their doctor – and...
As healthcare providers strive to deliver the highest quality care, it’s critical to understand the importance of improving the patient experience. Patient experiences can...