At Experian Health’s High-Performance Summit (HPS) 2026 in Dallas, Texas, patient access and revenue cycle leaders came together to share practical strategies for reducing denials, improving revenue cycle efficiency and navigating changes in healthcare. From expanded insurance discovery capabilities to new AI-powered solutions and evolving Medicaid requirements, conversations centered on the challenges providers face and the opportunities to address them.
Client-led breakout sessions and peer discussions offered firsthand perspectives on what’s working across healthcare organizations, while Experian Health leaders previewed new products and features.
Here are six themes that stood out at HPS26.
Innovations matching the pace of change
Jason Considine, President of Experian Health, opened HPS26 with a look at how Experian Health is investing in new capabilities to help healthcare organizations navigate today’s revenue cycle challenges.
Considine announced the acquisition of eInsights, a company with technology that continually searches for coverage that may have been missed earlier in the revenue cycle, fills gaps in insurance information, and complements Experian Health’s leading front-end insurance discovery capabilities. The acquisition, said Considine, fits into Experian Health’s focus on a robust, end-to-end coverage identification platform. eInsights‘ impact will be significant: at the time of the announcement, the product had already helped clients recover more than $225 million in reimbursements.
He also unveiled Experian Verify™, a native add-on to Patient Financial Clearance (PFC), which brings instant income and employment verification directly into healthcare workflows. It enables providers to reduce manual verification work and use verified data to support Medicaid and financial assistance screening earlier in the process. A product of Experian’s broader identity and verification expertise, Experian Verify is a powerful example of how providers benefit from the breadth of Experian’s innovation and data solutions excellence.
AI moves beyond the hype
At HPS26, AI discussions moved from possibilities to practical applications, including how providers can use intelligent automation to improve data accuracy, prevent denials and reduce administrative work.
Nora Iluri, Experian Health’s Chief Product Officer, shared how AI and automation are being built into revenue cycle workflows, from Patient Access Curator™ and AI Advantage™ to newly available Experian Verify. The goal: apply technology to reduce administrative work and help staff make better-informed decisions.
Considine emphasized that successful AI adoption starts with identifying where technology can deliver the greatest value.
“AI that accelerates a bad process doesn’t fix the process. It just lets you make the wrong decision faster. The right technology, deployed thoughtfully, is what delivers the change we’re looking for.”
Jason Considine, President of Experian Health
Building what’s next: product innovation shaped by our clients
Iluri also shared a forward-looking vision for Experian Health’s product strategy, highlighting where we’re investing and how client feedback continues to shape our innovation roadmap.
With more than 50 roadmap features already in production or development that incorporate AI, Experian Health is focused on extending intelligent capabilities across solutions, while strengthening the foundation that supports them. As AI continues to change what’s possible across the revenue cycle, that foundation matters more than ever.
Client feedback plays a central role in that strategy, helping us identify challenges, validate opportunities and prioritize investments that deliver meaningful value.
The Medicaid landscape is changing, and preparation is key
Joel White, national policy expert and Partner at Monument Advocacy, kicked off Day 2 with an important conversation about the changing healthcare policy landscape and what providers should expect as provisions of the One Big Beautiful Bill Act (OBBBA) begin to take effect on January 1, 2027.
“Three things are happening at the same time, and they feed each other. Fewer people have coverage. The people who have it lose and regain it more often. What public programs pay is going down, and what patients pay is going up. Together, they show up as denials, self-pay balances and bad debt.”
Joel White, national policy expert and Partner at Monument Advocacy
Denials must be addressed across the entire revenue cycle
Kate Ankumah, Director of Product Management at Experian Health, led a dynamic client panel where revenue cycle leaders shared how Patient Access Curator is helping their organizations automate front-end workflows, improve data accuracy and prevent avoidable denials.
The conversation also touched on another major front-end challenge: prior authorizations. Benjamin Gold, Vice President of Innovation, shared how Experian Health’s Authorizations solution focuses on reducing manual work and simplifying the processes that can delay patient care and reimbursement.
On the back end, Experian Health product experts Rob Stucker, Tricia Ibrahim-Zafari, Makenzie Smith and Tiffany Rudy shared what’s next for claims and payer management solutions. The team highlighted upcoming product enhancements, including AI-powered capabilities designed to integrate directly into clients’ electronic medical record (EMR) systems, helping teams streamline workflows and better manage denials.
High performance happens when we learn from each other
To close, Mindy Fortson, Chief Operating Officer at Experian Health, reinforced how client feedback continues to shape investments, product innovation and Experian Health’s approach to supporting healthcare organizations. “Meaningful growth takes patience, trust and strong roots. That’s why we’re continuously investing in AI, automation and smarter workflows. You may not see all the work happening beneath the surface, but you’ll feel the payoff: faster answers, fewer handoffs and more proactive support,” she said.
Attendees also heard from New York Times bestselling author and executive coach Ryan Leak, whose keynote urged attendees to embrace different perspectives and build meaningful connections during times of change.
“If you want to go fast, go alone. If you want to go far, go together.”
Ryan Leak, New York Times bestselling author and executive coach
Experian Health’s 2026 High-Performance Summit was a testament to collaboration, progress and a shared commitment to simplifying healthcare. To everyone who joined us in Dallas, thank you. We’ll see you next year in Las Vegas!
