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There are many steps on the patient journey, and it often includes a stop at the pharmacy to pick up important medications. We know the data you have to work with can sometimes be inaccurate or incomplete, standing in the way of the ultimate goal, closing gaps in care and improving patient outcomes. At Experian Health, we help pharmacies see the whole patient with our comprehensive data solutions and enhance the overall healthcare consumer digital experience.

By layering in social determinants of health (SDOH), or non-medical factors, such as lack of transportation, we can magnify challenges that could be hindering their medication adherence. Additionally, our best-in-class authentication solutions secure prescription portals so you can protect your patient data and meet compliance standards, while offering convenient access and remaining competitive. 

We take our responsibility to the industry very seriously. We've collaborated with the National Council for Prescription Drug Programs (NCPDP) to offer The Universal Patient Identifier (UPI), powered by Experian Health UIM and NCPDP Standards™. With a single, trusted patient record identified you can focus on offering the best care possible. 

Helping you solve the most pressing challenges in the pharmacy and pharmaceutical market

Confidently enroll patients in PAP programs

Reduce medication fraud and abuse

Match patients with Experian and NCPDP's UPI

Protect your patient prescription portals

The Universal Patient Identifier (UPI), powered by Experian Health UIM and NCPDP Standards™

In partnership with the National Council for Prescription Drug Programs (NCPDP) we have established The Universal Patient Identifier (UPI), powered by Experian Health UIM and NCPDP Standards™ across the entire United States health network. This vendor-neutral, cost-effective solution enables healthcare information exchange to improve interoperability and patient safety. 

  • See improved Prescription Drug Monitoring Programs (PDMP) when patients are matched with the UPI instead of probabilistic or manual processes
  • Eliminate duplicate patient records and enable patient identity management across health entities
  • Gain a comprehensive view of patients with trusted health, credit, and consumer data sources
  • Confidently fill electronic prescriptions

Improving medication adherence with social determinants of health (SDOH)

Did you know that an estimated 50% of patients don't take their medications as prescribed? Or that medical non-adherence costs the healthcare system between $100-$289 billion dollars each year? One way to tackle this growing problem is by understanding your patient's non-medical barriers to health, or social determinants of health. These barriers can include lack of access to transportation to actually pick up medications. If you had this information you could help with automatic refill programs or home delivery to ease the burden and keep them on track, avoiding costly readmissions and gaps in care. 

On-demand webinar

Achieve better care management by addressing the social determinants of health.

Explore our solutions for Pharmacies

Universal patient identifier

In collaboration with the NCPDP, our Universal Patient Identifier (UPI) covers every person in the U.S. population, an estimated 328 million Americans, and can be included in pharmacy transactions.

Social determinants of health

Ensure medication adherence by addressing non-clinical barriers to health such as access to care, access to medication, and housing. 

Patient engagement & marketing

Effectively prospect new customers and learn more about current patients, including lifestyle, demographic, psychographic, and behavioral data insights. 

Patient identity authentication

Be sure that every patient enrolling in your portal is who they say they are with state-of-the-art identity proofing, risk-based authentication, and knowledge-based questions.

Patient financial clearance

Improve patient assistance programs (PAP) by validating applicants meet qualifications to ensure an expedited enrollment process. 

Check out our pharmacy focused resources to learn more

patient-tracking-medication

How healthcare organizations can stop patient medication non-adherence

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100% of the U.S. population now has a Universal Patient Identifier: Q&A with Experian Health leader on why this matters

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How a Universal Patient Identifier can help solve pharmacy’s patient matching problem

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