Reduce denials with automated access solutions

Patient access is the starting point of your revenue cycle process. It accounts for registration, scheduling, gathering insurance information, and collecting co-pays or deductibles.

According to our Experian Health survey of providers and patients in December 2022, 40 percent of providers said that registration errors are a primary cause of denied claims. Manual processes, inaccurate patient information, and lack of real-time insurance verification can increase denials and slow your revenue cycle.

Learn how our solutions reduce errors during patient intake, freeing your staff from costly rework after the point of care.

Registration and scheduling

Patient Intake Software

Simplify your intake process through fast, accurate patient data delivery and reduce downstream denials.

Patient Scheduling Software

Provide 24/7 online scheduling, minimize staff training, and optimize call scheduling with guided  response technology.

Patient Outreach

Send automated outreach messages to patients, with the ability to self-schedule via IVR or text.

Patient Financial Advisor

Send patients accurate cost estimates and easy payment options so they can financially prepare for their appointment.

Insurance, eligibility and estimates

Insurance Eligibility Verification

Prevent denials, payment delays, and risk of bad debt with real-time insurance coverage verification.

Coverage Discovery®

Find previously unidentified coverage and reduce accounts sent to collections, charity, or bad debt.

Patient Estimates

Create compliant estimates so patients can make informed healthcare decisions.

Registration QA

Prevent denials by driving accurate patient registration.

Patient Access Curator

Our latest advancement in AI-guided data capture and curation - through the acquisition of Wave HDC.

With Patient Access Curator you can enable your staff to solve the growing downstream claims denial management problem by capturing all patient data at registration with our all-in-one, single click solution that returns multiple results - all in 30 seconds.

Integrated Platform

eCare NEXT®

Automate and revolutionize your revenue cycle workflow with a single, integrated platform.

Authorization solutions

Notice of Care

 Avoid low reimbursement rates by submitting error-free and timely payer notifications.

Medical Necessity

Automatically validate clinical orders against payer rules to limit denials and stay compliant with regulations.

Prior Authorizations

Streamline operations and increase efficiency with an automated prior authorization management system.

Hear from our customers

Kelsey Haswell, Sr. Director, Business Development and Access at Nebraska Methodist Physician's Clinic and Kevin Carver, VP, Operations and Client Operations at Experian Health, explore the power of partnership and the client success workshop.

Listen in as Becky Peters, Executive Director of Patient Access at Banner Health, talks about streamlining the patient registration process and improving patient access with pre-care estimates.

Rachel Papka shares her experience using Experian Health's solutions. Products featured: Passport Eligibility, eCare NEXT, Patient Estimates, Passport Authorizations

Listen in as Ian Jensen, Senior Director of Patient Access Services at Banner Medical Group, discusses partnering with Experian Health to provide patient estimates and keeping in compliance with the No Surprises Act.

Client case studies

man looking at laptop in office

Automation and integration are key to revenue cycle success

Read how Blessing Health System embraced an integrated revenue cycle approach and lowered denials by 27%.

nurses looking at computer in hospital

Identify discrepancies and prevent accounts from being written off

Read how UCHealth secured over $62 million in insurance reimbursements with automated coverage identification.

Patient access resources

couple checking in at hospital desk

Patient Access Curator: everything to know about Experian Health’s latest acquisition

In a strategic move that will take claims management to the next level, Experian Health recently acquired Wave HDC, a healthcare technology company specializing in AI-guided data capture and curation. 

man and woman laughing and looking at tablet

7 reasons to invest in patient portals

Between the pandemic, staffing shortages, and rising patient numbers, digital patient portals have become one of the main ways for providers to build resilience and stay competitive.

two women looking at computer screen

Telehealth and digital tools remain a top priority for healthcare providers

See what opportunities you have to improve patient access and staff efficiency with telehealth and digital tools.

Talk to an Expert

If you would like to talk to a representative immediately, please call us at

1 888 661 5657

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