Patient Engagement Solutions
Improve administrative tasks and patient payment experiences
Empower patient engagement with user-friendly, secure, and personalized technology
Scheduling. Registration. Cost estimating. Paperwork. Waiting rooms. These are the bumps in the road where inefficiency leads to patient confusion and frustration. Which can mean missed doctor visits. Causing gaps in care. And late payments. Or no payment at all.
Your patients are also consumers who demand convenient, personalized service and streamlined financial processes associated with their healthcare.
Leverage our team’s expertise in data and analytics, and access our expanding suite of patient experience solutions to simplify patient tasks like pre-registration, check-in procedures and understanding the cost of care. We want to help you uncomplicate the healthcare experience – we’re confident it can be done.
Patient engagement statistics
61% of consumers
Would consider switching providers for a better healthcare payments experience (Trends in Healthcare Payments, Annual Report 2018).
15 million patients
We identified 15 million patients for charity with Patient Financial Clearance in 2018.
$2.3 billion
PaymentSafe ® captured $2.3 billion in credit/debit payments, cash and paper checks in 2018.
Patient engagement technology to provide a better patient and staff experience
Scheduling
Offer your patients the flexibility and convenience to schedule appointments online on any device, 24/7.
Estimates
Provide an estimate of patient financial responsibility pre-appointment.
Hear from our customers: Saratoga Hospital
With Patient Estimates, Saratoga Hospital increased cash collections by 400 percent from 2015 to 2018.
Hear from our customers: Benefis Health System
Benefis Health System shares how they improved patient access with the Experian Health online appointment scheduling tool, Patient Schedule.
