**Scheduled Maintenance Alert**

Over the coming months, Experian will be making multiple changes to its environment. These changes will increase the security of our systems and are important to continue to provide service to our clients.

Dates of change: 1/16, 1/22, 1/23, 1/30, 2/12, 3/12, and 6/4.

Time of change: 10pm CDT to 2am CDT (4 Hours)

Impact: The potential impact to be a loss of inflight transactions and/or a downtime of up to 5 minutes. This is most likely to happen in the first hour of the change window. Users experiencing issues should resubmit their transactions.

Should you encounter any issues beyond these maintenance window, please contact our Tech Support Center at 1-800-854-7201, OPTION 3.

Trojan horse viruses can infect your PC and steal sensitive information such as user credentials for online access to financial websites. These viruses infect computers when users visit websites that host a malicious code. Once on a user's computer, the virus sits unnoticed until the user logs on to financial websites which are being monitored by the malicious software. It then captures log-in and password information and sends it to a server run by the attackers. It is therefore very important that end users consistently maintain updated virus and anti-spy ware software and download all security patches for their operating system on a regular basis.