Has your company experienced a Data Breach?
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Get StartedProtect your business with Experian Global Data Breach Services
Data breaches are more common in an increasingly digital environment and can take a heavy toll on a company without warning. With increased public awareness of data breaches, the consequences of a failed customer-facing response can impact your brand reputation, customer loyalty, and cause executive termination. All companies are susceptible to a data breach and some of the largest companies, including healthcare, financial and retail organizations are being impacted.
Restore the trust in your brand, reduce cost and respond faster. Experian is the leading provider of global data breach services, having serviced tens of thousands of data breaches in over 17 years. We provide you with solutions that help you mitigate the impact of a breach and respond quickly to your customers.
Experian Reserved Response™
When a data breach occurs, consumers expect companies to respond quickly. Experian’s 2019 Data Breach Consumer Survey Report revealed 90% of consumers are more forgiving of companies that had a response plan in place prior to the breach.1
Experian Reserved Response™ gives companies the ability to reserve the guaranteed breach response manpower, infrastructure, and readiness required to execute a customer-facing response if they are impacted by a data breach.
- Extensive customer response planning, simulations and live drills to attain the highest levels of readiness
- Free online hub offering insights from industry experts, with downloadable data breach response templates and guides
- Well-trained, specialized manpower (agents) available as soon as 72 hours of a breach
- Scalable, reliable infrastructure including incident response websites, portals, phone systems available for all incidents - even their worst-case scenario.
Experian® Data Breach Resolution
From notification to fraud resolution, Experian provides clients with the resources and support clients need to effectively respond and to minimize the impact of a data breach.
- Effective and fast resolution to help protect customers and employees
- Added security following a data loss
- Ability to successfully service impacted customers
- Customized and scaled services to discreetly handle each breach of data, providing identity protection and credit monitoring whether it affects hundreds, thousands or millions of individuals.
Crisis Response Management
When a crisis occurs, our team of experts will work with you to effectively communicate with your consumers and build a custom notification plan that fits your needs. Harness the power of Experian's notification system, experienced call center, and crisis specialists. Complete the Contact Us form to speak with a member of our team.
If your company is experiencing a live incident, please call our business hotline at 1-866-751-1323 or complete the form above to contact our team.
Please note that we are unable to address personal credit report and/or membership inquiries via the hotline or form above. Visit Experian.com/help or call 888-397-3742 for consumer assistance.
1 Experian 2019 Data Breach Consumer Survey
Data Breach Resolution
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We are unable to address personal credit report and/or membership inquiries via this business form. Visit Experian.com/help or call 888-397-3742 for consumer assistance.
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