Ensure accurate customer data
Our industry-leading data sources and skip-tracing tools for collections provide access to comprehensive contact data on millions of households, businesses and business owners and ensure the most accurate, up-to-date information available.
Make better decisions
Leverage our skip-tracing services to gain a fresher, more complete view of hard-to-reach customers. Better determine associated risk, ensure the best opportunity to contact the debtor and enhance your overall decisioning.
Locate debtors quickly
While many data resellers update their files once a month, our skip-tracing data is updated 24/7 so you can avoid inaccurate, outdated information and more easily track down right-party contacts to improve collection rates.
Access expanded data sources
Our broad data sources include, but aren’t limited to, alternative financial services (AFS) data, collateral data for mortgage and automotive lending, skip-tracing and location data, consumer- and business-contributed data, and rental payment data.
How we help clients
Locating consumers and business contacts and maintaining current addresses and telephone numbers on your accounts is critical to the success of your collections and account management efforts. Our data and skip-tracing tools strengthen your debt recovery process by ensuring you have right-party contact information, enabling better compliance and optimizing your resources.
5,000+
Local exchange carriers included in our real-time phone ownership and phone type validations.
245 million
U.S. consumers included in our credit database, with the highest data accuracy rates.
25 million
U.S. businesses in our business database.
Frequently asked questions
Skip-tracing in debt collection is tracking down hard-to-find debtors who have relocated or disappeared to avoid debt repayments. This process can include searching public records, social media, and other online sources to find the debtor's current contact information. Experian's skip-tracing data is updated 24-7 and includes new phone numbers, addresses, employment, payment history and more.
Skip-tracing software allows someone to find and track individuals by running information through a public or private search engine database. The use of skip-tracing software can also reveal valuable insights, such as first- and last-seen dates, known relatives and associates and new address details. At Experian, we offer multiple options to meet our partners’ needs, including batch skip-tracing that connects via an API, allowing debt collectors to search a high volume of names at once.
At Experian, our skip-tracing tools allow you to tap into a wide variety of additional data sources, including public records, real estate records, Electronic Directory Assistance listings, national change of address records and Experian’s consumer and business credit data. Our contact data is continuously updated and rated for the highest potential of right-party-contact based on quality of the data source and recency of furnishing.
Advanced Analytics & Modeling
Cloud Applications & Services
Collections & Debt Recovery
Commercial Solutions
Credit Decisioning
Credit Profile Reports
Customer Management
Data Quality & Management
Data Reporting & Furnishing
Data Sources
Fraud Management
Identity Solutions
Marketing Solutions
Regulatory Compliance
Risk Management
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- Solutions
- Advanced Analytics & Modeling
- Collections & Debt Recovery
- Customer Management
- Credit Decisioning
- Credit Profile Reports
- Data Reporting & Furnishing
- Data Sources
- Data Quality & Management
- Fraud Management
- Identity Solutions
- Marketing Solutions
- Regulatory Compliance
- Risk Management
- Workforce Management