Layered identity verification and risk segmentation solutions
Execute and improve:
Monitoring and segmentation
Frictionless customer experience
Pace with fraud emerging threats
Identity and fraud dynamics are increasing the pace of change at astonishing rates due to aspects such as: consumer demand, technology advances, and increases in identity theft and account compromise.
Busiesses need to understand and weigh fraud risks with the need to meet consumer expectations for fast, fricitionless experiences. According to our 2019 Global Identity and Fraud Report:
- 74 percent of consumers cited security as the most important aspect of their online experience
- 72 percent of consumers said they would be willing to go through a more thorough enrollment process at account opening if it meant easier access to their accounts later
Passwords, PIN codes and security questions remain the authentication methods most widely used by businesses, followed by document verification, physical biometrics and CAPTCHA. Experian identity verification solutions span the entire customer journey from when the customer is first acquired, through portfolio changes, and even into collections.
Benefits of identity verification solutions
Improve customer experience with lower-friction identity recognition methods and higher approval rates for good, verified customers.
Raise fraud detection rates and lower losses through low-false positives and needless referrals.
Gain cost efficiencies through only leveraging step-up authentication treatments for those customer interactions truly warranting additional verification.
Improve reputation and security by invoking the right account management techniques across the customer life cycle.
How we help identify legitimate customers with confidence
Through trusted bust out fraud risk scores
With predictive scores and indicators that minimize false positives
Detect identities and identity elements at risk in your portfolio for proactive intervention
Identify fraud patterns and detect harmful bot activity
Learn more about why identity management
is a win-win for you and your customers and how to get started.