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Experian begins a new chapter with the release of the Q1 2022 Main Street Report through our collaboration with the leading economists at Oxford Economics. During Q1, small businesses kept average commercial loan balances healthy and stable. At the same time, moderate delinquency inched up but remained low overall as business and consumer travel returned to form, offering major tourist destinations a boost.
Consumer expectations for their identity interactions are at an all-time high, and to win their trust and loyalty, organizations have to provide personalized, seamless, and secure experiences. Discover how personalizing identities builds trust and helps organizations recognize, serve and protect consumers and businesses in an ever-changing world.
The fourth quarter of 2021 enhanced the pressure felt by small businesses as the largest wave of COVID-19 hit the US. In addition to the effects of pandemic outbreak of labor and consumer engagement, an inflationary surge, largest increase since 1982, coupled with pandemic-related supply-and-demand imbalances, weighed heavily on US small businesses along with a notable impact to consumer sentiment.
Although workers were getting raises in the currently tight job market, rapid price increases are eroding consumers' earning power. Average wage earnings went up by 4.0% in Q4 '21 vs. the previous year, yet a 7.5% increase in inflation results in a net decline in real earnings. Workers' money is not going as far as it used to. Rising wages, however, put pressure on businesses' payrolls who may be forced to pass those costs to consumers.
Credit plays a vital role in the lives of consumers. Unfortunately, not every creditworthy individual has equal access to financial services. Download our white paper to discover the current state of access to consumer credit and key opportunities and challenges for lenders to address in expanding financial inclusion.