Welcome to the Experian Thought Leadership Hub

Without modern, data-driven strategies, agencies and debt buyers risk falling behind in an increasingly digital-first world. 

In this e-book, you’ll learn how to:

• Recover more with dynamic scoring models.
• Streamline prioritization with advanced data and analytics. 
• Engage faster through personalized communications and tailored outreach.
• Improve efficiency with on-demand platforms and self-service portals.

Get ahead of the 2026 holiday shopping season with our expert prep guide. Discover proven strategies, marketing tips, and consumer insights to maximize loyalty and retention efforts, boost customer engagement, and ensure you are top of wallet.

To strategically market your credit products, you’ll need to connect and engage with qualified consumers, but finding and pitching to them isn’t always easy.

Read our e-book to discover:

• Key market trends: Understand why your current prospecting strategy needs to be refined.    
• Strategic channels: Explore the most effective methods to locate and engage ideal customers.
• New approaches to campaign optimization: Learn how to quickly create and manage your campaigns across multiple channels.

Instead of relying on reactive, fragmented data, financial institutions need streamlined, governed and integrated feature development capabilities to accelerate model development and enhance transparency.

Experian Feature Builder provides:

• Centralized data access
• Advanced lineage tracking
• Streamlined feature registry
• Key statistical reporting
• Comprehensive feature lifecycle support

Read our latest e-book to discover how your organization can transform raw data into custom, high-value features quickly and easily.

Managing credit limits effectively can help financial institutions maintain a healthy, profitable credit card portfolio. Proactively increasing credit limits can enhance your ability to provide excellent customer satisfaction and drive higher revenue.

Lenders can strategically implement proactive credit limit increases to:

• Increase interchange income
  
• Generate additional interest income
  
• Enhance wallet share
  
• Reduce customer attrition
  
• Improve customer experience

Proactive credit limit increases give customers access to more credit, which can positively impact their financial health and help you drive business growth.

Lending institutions can gain an edge on the competition by determining what happens when a loan gets booked elsewhere. With loan loss analysis, lenders can learn more about where these lost loans are booked, the average loan amount, the interest rate, the loan term length, and the average risk score.

Analyzing this information can help lenders:

• Improve lead quality
  
• Target the right consumers
  
• Acquire more high-quality loans
  
• Increase cross-sell opportunities

Credit risk, fraud, and compliance have long operated in silos, but forward-thinking organizations are unlocking new opportunities through convergence.

Read our e-book to learn how aligning these critical functions can help you:

• Reduce overall risk
• Improve operational efficiency
• Stay ahead of the competition

Explore Experian's award-winning AI fraud prevention strategies in Juniper Research’s exclusive Mover & Shaker interview with Keir Breitenfeld, SVP, Fraud & Identity. Learn how cutting-edge technologies like behavioral analytics and dynamic datasets combat evolving fraud threats, ensuring seamless security without compromising user experience.

Experian was recognized as the Platinum Winner of Juniper Research’s Future Digital Awards: Identity Verification Innovation.

As a service provider, you may be facing an uptick in delinquencies, making it crucial to optimize your debt collection strategies.

We’ve created a comprehensive free e-book, designed to show how you can bundle our innovative solutions for smarter, more efficient debt collection.

In this e-book, you’ll discover how to:

• Segment and prioritize: Identify high-yield accounts to accurately focus your collection efforts.
  
• Contact the right way: Maximize recovery by reaching debtors on their preferred communication channels.
  
• Streamline your operations: Use automated workflows to drive efficiency and improve results.