Debt Recovery

13 Debt Recovery assets found.

  • Case Study: OppLoans and Delinquent Loan Portolio Strategies
    Document Published Date: Oct 17, 2019

    Chicago-based online consumer-finance platform and service provider, OppsLoans, saw a 134% return on investment after leveraging Experian’s Tax Season Payment Indicator to identify past-due customers who paid down balances by at least 10% or made a payment of $500 or more during tax season.

    Discover how Experian helped them achieve this by reading this case study.

  • Case Study: Hunter Warfield and eResolve
    Document Published Date: Oct 3, 2019

    The collections industry has long adhered to using agents in call centers to reach out to consumers as a primary means of collecting past-due debts. Despite the rise of more technologically savvy means of collecting, adoption of these methods has been slow. But a digital revolution is coming.

    Discover how collections agency Hunter Warfield experienced breakthrough debt-recovery volumes and additional cost savings by adopting a digital first approach with eResolveTM.

  • Keys to unlocking debt management success
    Webinar Published Date: Jul 1, 2019

    We’re here to help you unlock debt management success by optimizing strategy to identify and navigate an economy in transition, increasing customer expectations and shrinking budgets.

    Our experts will share how you can:
    · Better understand and meet the needs of your customers
    · Intervene earlier to prevent delinquency
    · Respond faster to dynamic business conditions
    · Reduce collections recovery losses and risk
    · Apply machine learning and artificial intelligence for debt management success

  • Collections Optimization
    Document Published Date: Dec 8, 2017

    This paper focuses on how collection activites can be carried out on individual customers, and how these actions can be chosen to optimize overall performance in the collections environment.

  • Financial institutions strive to simultaneously combine the essential resources, such as data, analytics, and software along with industry best practices, to meet their customers’ needs. They want to find ways to appeal to the ever-increasing expectations of their clients. And with pressure from regulators, they need the ability to build compliance into processes, data collections, and analytics. In short, businesses need smarter solutions that combine the elements not always readily available, or easily implemented through in-house solutions.

    Prescriptive Solutions take predictive analytics a step further by bringing data and analytics together with software and expert guidance to create a flexible solution that is optimized to address specific needs or use cases.

  • Virtual Debt Negotiation Infographic
    Document Published Date: Apr 13, 2017

    Experian’s eResolve can help move your collection practice into the digital age by providing an online platform where consumers can negotiate and pay their past-due accounts online. Our debt resolution solution is a win-win, as the collection process is less stressful for consumers and more profitable for you. eResolve helps you communicate with your consumers in a cost-effective and less threatening way by automating and moderating the dialog between the two parties. eResolve negotiates on behalf of your company, and facilitates payment processing. Visit: to learn more.

  • Utilizing Experian's Collection Triggers product, First Financial Asset Management collected $3.5 million- ? a return of $72 for every $1 spent on trigger data within two years. The company simultaneously improved its operational costs associated with the collection of these and similar customer accounts.

  • Case Study: National Fuel Gas Distribution Company
    Document Published Date: Feb 17, 2014

    In this case study, learn about National Fuel Gas Distribution Company, a leading energy and utilities company based in New York, as they work with Experian to achieve the efficiency and flexibility it needed to improve decision making and business strategies for unique customer market segments.

  • Learn best practices for maximizing collections in the Public Sector. Experian, in cooperation with Governing Magazine, recently completed a nationwide survey of governmental agencies. The survey sought to determine the types of collection efforts in which governments engage and looked at areas where those entities face challenges to better collect. Experian's collection professionals then compared the government activities with commercial best practices to identify those processes underutilized in the public sector. This white paper presents those practices.

  • Utilizing Experian's PINpoint Services product, a leading multistate natural gas utility company identified and linked duplicate customer records, resulting in the collection of $1.8 million in previously unpaid balances.

  • Bay Area Credit Service LLC conducted a three-month trial program that proved Experian delivers superior account management, programming capabilities and account scoring and high-quality data, resulting in dramatic performance improvements and enhanced profitability.

  • Holistic Debt Management Webinar
    Webinar Published Date: Nov 15, 2011

    Learn how large utility and energy companies are lowering operating costs, reducing risk and increasing liquidation and recovery rates.