Collections

8 Collections assets found.

  • Case Study: OppLoans and Delinquent Loan Portolio Strategies
    Document Published Date: Oct 17, 2019

    Chicago-based online consumer-finance platform and service provider, OppsLoans, saw a 134% return on investment after leveraging Experian’s Tax Season Payment Indicator to identify past-due customers who paid down balances by at least 10% or made a payment of $500 or more during tax season.

    Discover how Experian helped them achieve this by reading this case study.

  • Case Study: Hunter Warfield and eResolve
    Document Published Date: Oct 3, 2019

    The collections industry has long adhered to using agents in call centers to reach out to consumers as a primary means of collecting past-due debts. Despite the rise of more technologically savvy means of collecting, adoption of these methods has been slow. But a digital revolution is coming.

    Discover how collections agency Hunter Warfield experienced breakthrough debt-recovery volumes and additional cost savings by adopting a digital first approach with eResolveTM.

  • Collections After Compliance
    Document Published Date: Aug 1, 2019

    The collections industry has undergone major transformations over the past decade.

    In 2010, Congress passed the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank), producing the most reform to financial regulation since the Great Depression and authorizing the creation of the Consumer Financial Protection Bureau (CFPB), a regulatory agency charged with overseeing financial products and services offered to consumers.

    The collections landscape has since continued to evolve, with consumers beginning to make a dramatic shift in how they interact with their financial service providers, moving away from phone and mail, and communicating online instead. Debt collection departments and agencies, large and small, have adopted new technologies to ensure that they comply with consumer demands and changing regulations. But challenges remain in the fast-moving regulatory landscape.

  • Collections After Compliance
    Document Published Date: Aug 1, 2019

    The collections industry has undergone major transformations over the past decade.

    In 2010, Congress passed the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank), producing the most reform to financial regulation since the Great Depression and authorizing the creation of the Consumer Financial Protection Bureau (CFPB), a regulatory agency charged with overseeing financial products and services offered to consumers.

    The collections landscape has since continued to evolve, with consumers beginning to make a dramatic shift in how they interact with their financial service providers, moving away from phone and mail, and communicating online instead. Debt collection departments and agencies, large and small, have adopted new technologies to ensure that they comply with consumer demands and changing regulations. But challenges remain in the fast-moving regulatory landscape.

  • Introducing PowerCurve Collections
    Video Uploaded Date: Aug 1, 2017

    PowerCurve Collections

    Now there’s a way to unlock the power of data and analytics for a process that is individualized, efficient and fair. With PowerCurve Collections, you can build a collections process that puts customer needs at the center of your strategies. Identify the appropriate action, at the right time in a way that is convenient for customers. The result? A cost-effective and compliant process focused on retaining valuable customers.

    Make confident decisions in a complex world. To learn more, click here.

  • Virtual Debt Negotiation Infographic
    Document Published Date: Apr 13, 2017

    Experian’s eResolve can help move your collection practice into the digital age by providing an online platform where consumers can negotiate and pay their past-due accounts online. Our debt resolution solution is a win-win, as the collection process is less stressful for consumers and more profitable for you. eResolve helps you communicate with your consumers in a cost-effective and less threatening way by automating and moderating the dialog between the two parties. eResolve negotiates on behalf of your company, and facilitates payment processing. Visit: www.experian.com/eresolve to learn more.

  • Utilizing Experian's Collection Triggers product, First Financial Asset Management collected $3.5 million- ? a return of $72 for every $1 spent on trigger data within two years. The company simultaneously improved its operational costs associated with the collection of these and similar customer accounts.

  • Bay Area Credit Service LLC conducted a three-month trial program that proved Experian delivers superior account management, programming capabilities and account scoring and high-quality data, resulting in dramatic performance improvements and enhanced profitability.