Welcome to the Experian Thought Leadership Hub

Our use cases share real-world examples of how cash flow insights help grow portfolios responsibly while expanding credit access. Explore scenarios across borrower types, including: 

• Gig workers and freelancers with fluctuating income 
• Small business owners with nontraditional cash flow patterns 
• Thin-file and new-to-credit consumers lacking traditional credit history 
• Subprime borrowers demonstrating positive financial behavior

Terrace Finance sought out a solution to stay ahead of evolving fraud attacks. They landed on NeuroID’s behavioral analytics — and gained immediate, pre-submit visibility that upgraded their fraud prevention strategy.

Key Results:

• 50+ reduction in manual reviews
• Reduced fraud for lending partners by over 50%
• $250K in potential losses prevented in a single attack

The Forrester Total Economic Impact™ (TEI) study, commissioned by Experian, explores the quantifiable and unquantified benefits of implementing the Experian Ascend Platform™. Based on interviews with global financial institutions, the report provides a comprehensive analysis of how the platform improves credit decisioning, reduces fraud, and delivers significant ROI.

Key insights include:

• 183% return on investment (ROI) and $13.3M in net present value (NPV) over three years
•  67% improvement in credit decisioning efficiency
• 20% reduction in default costs through better risk modeling
• 5% annual growth in application volume without added headcount

A top bank struggled to efficiently stop evolving fraud attacks. Fraudsters incurred unnecessary expenses as they worked downstream in the bank’s onboarding flow, with some even beating the bank’s defense’s entirely. After implementing behavioral analytics, the bank was able to detect attacks 4x faster and stop sophisticated attacks that their other tools couldn’t.

Key Results:

• 4x faster fraud detection resulting in a 30% reduction in digital onboarding costs
• Effective detection of modern attack strategies that bypassed other fraud mitigation tools
• 40% of manually approved fraud cases identified as risky by NeuroID

Overwhelmed by evolving fraud attacks and a heavy reliance on manual reviews, a leading credit union turned to NeuroID’s behavioral analytics to spot advanced fraudsters and stop attacks in real time.

Key Results:

• Improved top-of-funnel fraud detection, reducing fraud losses, false positives, and unnecessary step-ups
• Decreased manual review workload, freeing up over 40 hours a month for customer service and growth initiatives
• Real-time detection of attacks, providing improved protection and confidence in fraud mitigation capabilities

Read how Elevate uses behavioral analytics to detect fraud rings and streamline workflows, resulting in a near-total elimination of fraud losses and decreased operational costs.

Key Results:

• $1-2 million in annual savings from improved fraud detection and operational efficiency
• Real-time detection of fraud attacks
• Fine-tuned applicant flow for different levels of risk without adding friction

With behavioral analytics, Grasshopper Bank supercharges their team’s efficiency through improved top-of-funnel fraud detection and better-informed resource allocation.

Key Results:

• More accurate rejection at top-of-funnel onboarding, drastically reducing manual review costs and API calls
• Streamlined client onboarding through advanced fraud detection tools
• Refined cost-awareness, informing operational spending for the acquisition team as well as fraud team

Read how a payment processor used behavioral analytics to close fraud detection gaps — including identifying over 100,000 dormant fraud accounts — without adding friction for its genuine customers.

Case study includes details on:

• How behavioral analytics prevented $10M of potential annual fraud losses
• Why real-time decisioning on behavioral data was crucial to stopping new account opening fraud
• How behavioral analytics provided scalable fraud mitigation without added friction

A story of how Addi, a leading Latin American financial services company, used behavioral analytics to streamline a strenuous onboarding process. The results included a dramatic decrease in verification time, elimination of third-party fraud, and supercharged, secure business growth.