Case Study
Published February 4, 2025
Credit Unions Fraud Management Identity
Overwhelmed by evolving fraud attacks and a heavy reliance on manual reviews, a leading credit union turned to NeuroID’s behavioral analytics to spot advanced fraudsters and stop attacks in real time.
Key Results:
- Improved top-of-funnel fraud detection, reducing fraud losses, false positives, and unnecessary step-ups
- Decreased manual review workload, freeing up over 40 hours a month for customer service and growth initiatives
- Real-time detection of attacks, providing improved protection and confidence in fraud mitigation capabilities
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Webinar
Uncovering and preventing large scale ATO and scams
Innovations in post-login fraud have exposed gaps in login defenses. How are leading businesses responding? Experts from TD Bank and Experian take a look at modern ATO attacks and scams — and how to stop them.
What you’ll learn:
- How fraudsters exploit vulnerabilities in login defenses
- The operating structure of a real-world ATO fraud ring
- Keys to stopping coordinated attacks in real time
White Paper
Elevating customer lifetime value: the power of connection
Explore how you can reframe engagement as a growth strategy and use CLV as a leading indicator of sustainable profitability.
Learn how to:
- Move beyond one-size-fits-all tools and experiences.
- Meet customer expectations for financial wellness and identity protection.
- Accelerate time-to-market with modern, embeddable solutions.
- Deliver a cohesive customer experience that drives growth.
Tip Sheet
Closing the gaps: fraud prevention across the customer lifecycle
This tip sheet explores where fraud can enter the customer lifecycle and how predictive fraud risk scores help distinguish fraud from true credit risk and help you:
- Reduce first-payment default and bust-out fraud
- Detect synthetic identities earlier
- Improve prescreen and campaign ROI
- Strengthen account management decisions
eBook
Protecting your digital house: A multilayered fraud strategy
Learn how a multilayered fraud strategy can help organizations protect every digital entry point and stop fraud earlier in the journey.
Key insights:
- Learn how behavioral analytics, identity verification and risk signals can stop fraud early.
- Explore how device, network, phone and email intelligence can strengthen defenses.
- See how step-up verification can help block high-risk actions and prevent fraud losses.