Phone verification
Make sure you’re collecting accurate and active phone numbers
What is phone validation?
Phone number validation is the process of checking if a phone number is accurate. It lets you find out if the phone number you have for a business contact or customer is active and able to receive calls.
There are two ways to verify phone numbers, depending on what information you need:
- Phone verification API: An API service helps you validate phone numbers in real-time—think about when you are checking out online and you type your phone number into the field. This helps you keep fake numbers from ever entering your database.
- Bulk phone number validation: Automatically clean up your phone number list. You can set up recurring phone number list cleaning, or upload your phone number list for whenever you want.
How does phone validation work?
Our advanced phone verification uses data from approximately 1,500 telecommunication providers in over 200 countries and territories to deliver accurate, fast results.
The validation process works by running the phone number through our extensive database. Experian phone verification software finds the number and checks if it’s active. The software also collects information like phone type and network provider. To make sure the phone number is receiving calls, our software sends a test message to the phone, which is not visible to the phone’s owner.
We can even cleanse phone numbers at point-of-entry, so you can be sure they’re valid before they enter your database. Our new disposable mobile number identification feature also allows you to identify a disposable mobile number with ease. By using our phone verification tool, you can immediately see whether a phone number is valid and eliminate inaccurate data collection.
Real-time phone verification
Instantly validate phone numbers at the point of capture to confirm they are active, correctly formatted, and reachable, helping reduce fraud, improve contact accuracy, and support better customer engagement.
Bulk phone verification
Validate large volumes of phone numbers in a single process to identify invalid, inactive, or incorrectly formatted numbers, improving database quality and ensuring more reliable outreach.
Phone append
Enhance customer records by adding missing phone numbers using trusted data sources, helping organizations expand contact coverage and improve communication with more complete customer profiles.
Reverse phone append
Use a phone number to retrieve associated customer information, such as name or address, enabling businesses to enrich records, support identity verification, and improve customer insights.
Elevate customer experience
A phone number is a vital contact point for your customers. Accurate numbers help you stay connected with customers so you can keep them updated on your business. Phone validation also helps you use text message and SMS marketing more effectively.
Maximize revenue opportunities
Determine if a phone number is valid and accurate before picking up the telephone. This lets you reach existing and potential customers instead of an uninterested party so you have a better chance of making a sale and driving revenue.
Increase business performance
Maintain compliance and mitigate risks associated with telemarketing violations by knowing which numbers are landlines or mobile phones. Knowing the type of phone, you’re contacting also lets you choose the right type of communication to connect with the customer.
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