Infographic

In our latest fraud infographic, we map out a consumer journey that ties together seamless recognition with fraud prevention so businesses can provide an enhanced customer experience while properly treating third-party, first-party, and synthetic identity fraud.

Recognition, verification and protection are the pillars of a consumer-centric identity solution, and more than 54% of consumers now expect a heightened and frictionless digital experience.

Discover the pandemic's impact on consumer finances and credit risk and how you can improve assessments of creditworthiness, better determine ability to pay and acquire customers faster with additional insights from expanded data sources.

Today’s consumers are on the move — they’re interacting with businesses at home, on the phone, through email and on social media. Our latest infographic explores how leveraging an omnichannel marketing strategy can help your business reach the always-on, always-connected consumer in the spaces they frequent most.

U.S.-based financial institutions have recently reported an increase in fraudulent activity across a range of accounts and lifecycle stages. Most notable are the trends in account takeover, demand deposit account and new account fraud, all of which are exploiting addressable weaknesses. What’s the best way to prevent these types of fraud? It starts with implementing the right tools.

To stay competitive in today’s lending landscape and increase portfolio profitability, financial institutions must streamline their processes, accelerate their decisioning and mitigate risk — all while providing customers with a positive experience. Learn how you can enhance your current underwriting procedures and approve more eligible applicants.

Properly harnessing digital identities requires a sophisticated, flexible and layered solution. By applying the right amount of friction at the right time, you can ensure a positive user experience for legitimate consumers while mitigating risk.

New financial trends and consumer expectations will lead to challenges and opportunities for businesses. Learn more about these changes and how to implement a collections strategy that is both compliant and effective in our new infographic.

The ongoing impacts of the COVID-19 crisis have rapidly reshaped consumer and borrower behavior, with 60% of consumers now having higher expectations for their customer experience. This change, combined with recent and upcoming regulatory changes, have forever impacted the collections landscape. Businesses and agencies looking to enhance their existing collections strategies can do so — while reducing costs, avoiding reputational damage and fines, and improving overall engagement — by following a few simple steps. Learn more in this tip sheet.

The surge in digital demand over the past year reinforced the deep connection between recognition, fraud prevention and the online customer experience. Learn more about business and consumer priorities in this infographic.

As the pandemic-stressed economy transitions into recovery, lenders are looking for ways to strategically grow their portfolios in this new reality. With digitalization remaining a top priority for the new year, institutions must uncover new ways to use artificial intelligence (AI), machine learning (ML) and analytics tools in their strategies and business processes.

In this infographic, we’ll dive into the ways financial institutions of all sizes can benefit by incorporating AI and ML into their business processes.

While the economy’s volatility has led to a tightening of lending strategies over the past year, lenders need to seek new areas for growth. These strategies include expanding the credit universe, driving growth and retention, and optimizing decisions.

Learn more in our new tip sheet.

Learn what consumers are most concerned about regarding digital interactions in this infographic.

View our latest interactive e-book to learn how you can leverage recommended attributes for economic recovery to develop a more focused portfolio management strategy, enhance predictive performance and better serve your customers.

View our latest tip sheet to learn how you can develop a more focused debt collection and recovery strategy to help reduce costs, save time and maximize resources.

It’s been nearly a year since the economic impact from COVID-19 first began, and while we saw the industry tighten
credit standards significantly – including increases in score cutoffs and other actions to add more caution to
underwriting decisions – it’s becoming more refined.

Explore the origination trends below for insight into how your consumers may be eager to act as 2021 continues.

For many lenders, changes in the economic environment can create many disruptions – especially when it comes to their analytical models and lending strategy. Learn about some key actions credit risk executives should do now in this infographic.

In today’s challenging economic environment, it’s more important than ever for utility providers to adopt strategies and processes that preserve positive customer relationships without hurting their bottom line. Learn how can you more accurately assess your customers’ ability to pay and provide relief to those who need it most.

Discover how the COVID-19 pandemic has affected utility consumers’ income and employment and the importance of offering continuous support to those in need.

Consumers look for security and convenience in their online activities, while businesses see the greatest value in delivering personalized digital experiences. So how can your business manage this balancing act? It’s easier than you think.

Financial institutions are responsible for regulatory compliance when requesting and using consumer reports, which includes adhering to all applicable federal and state statutes and regulations and ensuring that you have the correct policies and procedures in place.

Download this overview to help you get started with various FCRA requirements when requesting and using consumer credit reports for an extension of credit permissible purpose.

Have you ever sent an email to clients only to get no response? If you’re not effectively using email marketing to connect and build relationships with your consumers, you’re missing out on a powerful opportunity. Leverage our email marketing checklist to dot your “i’s” and cross your “t’s,” ensuring higher-performing email campaigns and improved sales numbers.

Have you ever sent an email to clients only to get no response? If you’re not effectively using email marketing to connect and build relationships with your consumers, you’re missing out on a powerful opportunity. Leverage our email marketing checklist to dot your “i’s” and cross your “t’s,” ensuring higher-performing email campaigns and improved sales numbers.

Download our infographic to learn more about the state of data management, data in the digital age, and what drives Public Sector data strategies.

Click here to learn more about our data quality solutions.

Our 2019 global data management research uncovers key trends around global data practices and common challenges across industries.

Download the infographic to view the trends.

Click here to learn more about our data quality solutions.

Digital transformation is dramatically changing the way consumers and businesses interact. And while ubiquitous data and new technologies create huge opportunities, competition is fiercer than ever. Customer experience keeps being redefined, raising the bar for all industries to catch up.

In this infographic we explore how, in their quest for sustainable growth and market leadership, businesses like yours are shifting their strategies towards a truly customer-centric or ‘customer first’ model.

It’s not easy to gauge exactly how much is being lost to synthetic ID fraud industry-wide. View our Infographic to see the impact of Synthetic ID.

U.S. student loan debt now accounts for $1.4 trillion. Our latest Experian analysis dives deeper into this ever-growing burden, cutting the data into generational, state and consumer-level views. Download our infographic for the freshest numbers on student loan debt, based on 2017 stats.

In the financial services universe, there is no shortage of players battling for consumer attention and share of wallet. Download our latest infographics to review our latest findings, revealing insights and stats on credit union members, as well as how credit unions are faring on various loan products in comparison to banks and online lenders.

This is the State of Credit Unions in 2017, exclusively presented by Experian.

Download Infographic!

Every contact with a customer is an opportunity to strengthen the relationship. Even when it comes to debt collection. Sometimes customers forget to make a payment, or fall on hard times and struggle to make multiple payments. Knowing the difference matters and it should inform your actions.

Make confident decisions in a complex world. To learn more, click here.

In the world of home buying, there are many steps between mortgage application and receiving the keys. Learn how robust account aggregation solutions are being introduced to help lenders digitally verify assets and income and speed up certain aspects of the underwriting journey.

Experian Business Information Services recently concluded a data study to compare the credit profiles of small business owners compared to average consumers. Our Infographic offers some of our key findings.

Smartphones offer a contextual channel but require us to learn a new language of taps and swipes to navigate. This often increases complexity for a consumer who must wade through a series of screens to find an answer. Conversational interfaces driven by voice or text offer a cleaner, simpler user experience without having to learn a new syntax. It is this ease of use, and the resulting utility of a conversational interface that has manifested in the Amazon Echo’s popularity. Our infographic reveals insights uncovered in a survey jointly-conducted by @AaronSuplizio and @Cherian_Abraham of Experian as well as @BenBajarin of Creative Strategies. We believe voice and messaging significantly increase the accessibility and usability of numerous applications for consumers. Experian can help with creating the right strategy and approach. Opt-in to our consumer research panel here.

The Military Lending Act provides service members and their dependents with specific protections for their "consumer credit" transactions. Read our latest FAQ for answers to your top MLA questions and compliance solutions for lenders.

90 percent of financial institutions believe increasing regulation has driven their need for better data analytics and management.
Access our checklist of best practices provided by our panel of experts. This cheat sheet will help you assess and develop your own data cleansing and reporting plans to enhance your business’ data reporting strategy.

The summer months mean consumers are hitting dealer lots to score their next set of wheels. For lenders, this season provides a great opportunity to maximize loan growth. This infographic shares the latest summer auto trends and how lenders can grow auto share.

This infographic breaks down the type of device used by a multi-channel consumer when emailing, visiting websites, engage in social networking, and watch videos in a typical week.

Marketing infographics: looking at three main keys that can open doors to a customer-centric approach and bring greater possibilities and marketing success.

As part of our ongoing analytical series on small business, Experian just completed a data study focused on U.S. minority owned businesses. This Infographic offers a summary of our findings.

Reporting credit data is not mandated today, so why should lenders do it? Every business is different, but you can ask yourself a few questions to help you determine if you're ready, and if you should, report credit data to the bureaus.

With consumers immersed in the holiday season, retailers enjoy the constant swiping of credit cards. As a lender, shopping means both opportunity and risk. Credit utilization peaks this time of year, but high balances result in consumers seeking greater card deals. To capitalize on this prime season to grow, and protect from attrition, leveraging specific models and/or tools can help identify when to lower APRs, sweeten rewards and increase credit limits for specific consumers. Check out our holiday infographic illustrating post-holiday trends and solutions.

Are you prepared to address pressures from cosnumers and regulatory agencies? Have you prepared for the future examinations from the Consumer Financial Protection Bureau (CFPB)? Do you perform ongoing data audits? Download the full Data Accuracy Checklist.

When storms hit, utility companies often need to reach their consumers quickly. View our latest infographic, showcasing best practices to increase right-party contacts and ensure compliance.

Experian Business Information Services and our Decision Analytics team recently completed a data study on the formation of startups between 2010 and 2014. This Infographic summarizes some of the findings in the study.

Big Data can have a significant impact on society. In this Infographic we highlight a few examples where Big Data has been used to turn insights into action, and serve society in a positive way.