Consumer Data Quality

16 Consumer Data Quality assets found.

  • As organizations today look to their data to power business opportunities, the role of the chief data officer (CDO) is becoming increasingly mission-critical. While the value a CDO brings to businesses is widely acknowledged by C-level executives, not all CDOs are set up for success. In our latest research report, Experian Data Quality spoke with over 50 CDOs to understand how their roles have changed in recent years, and how the realities of the position may differ from CDOs' expectations.

  • Every contact with a customer is an opportunity to strengthen the relationship. Even when it comes to debt collection. Sometimes customers forget to make a payment, or fall on hard times and struggle to make multiple payments. Knowing the difference matters and it should inform your actions.

    Make confident decisions in a complex world. To learn more, click here.

  • The 2017 Global Data Management Benchmark Report
    Document Published Date: Feb 1, 2017

    Organizations today recognize the importance of the data they hold, but a general lack of trust in the quality of their data prevents them from achieving strategic business objectives. For 2017, Experian Data Quality's global data management benchmark report looks at responses from more than 1,400 data management professionals across the globe to understand how data is being used within organizations and how perceived trust in that data impacts business priorities.

  • Building a Business Case for Data Quality
    Document Published Date: Oct 7, 2016

    At Experian Data Quality, we believe data is at the heart of every organization, and the quality of that data is fundamental to future business success. If you're looking to implement a data quality program at your organization, it's likely that you'll need to present a case to your business's leadership. We surveyed more than 400 professionals around the globe who have direct experience with developing proposals for data quality to learn about the challenges they faced and how they achieved success. In this report, we discuss our findings from this unique study and provide proven best practices to help you expedite the process of putting forward a proposal for data quality. At the end of the report, you'll find a business impact worksheet that will help you to identify and quantify data quality needs at your organization.

  • Data Reporting Best Practices Checklist
    Document Published Date: Aug 12, 2016

    90 percent of financial institutions believe increasing regulation has driven their need for better data analytics and management.
    Access our checklist of best practices provided by our panel of experts. This cheat sheet will help you assess and develop your own data cleansing and reporting plans to enhance your business’ data reporting strategy.

  • The Impact of Positive Data Reporting
    Document Published Date: Jun 25, 2016

    Let the Light Shine Down, is a case study on the impact of postive data reporting for consumers. It can be challenging for a consumer to rebuild or establish credit, but utility companies can play a key role in helping consumers on their path towards improvement. A recent Experian case study shows that submitting reports of good utility payment will improve a consumer’s credit score, create a more robust credit file, and potentially migrate to a better risk segment.

  • Formula for data quality success
    Document Published Date: Mar 15, 2016

    Data quality is critical to a company's success with consumers, regulators and financial advocacy groups. Ensuring the credibility of reported data ensures compliance and increases competitive advantage.

  • Should I report credit data?
    Document Published Date: Mar 1, 2016

    Reporting credit data is not mandated today, so why should lenders do it? Every business is different, but you can ask yourself a few questions to help you determine if you're ready, and if you should, report credit data to the bureaus.

  • When storms hit, utility companies often need to reach their consumers quickly. View our latest infographic, showcasing best practices to increase right-party contacts and ensure compliance.

  • Webinar: An Inside Look Into e-OSCAR
    Webinar Published Date: May 20, 2015

    View this on-demand webinar to get an inside look into e-OSCAR®. Hear from Pat Henderson from Experian's National Credit Assistance Center (NCAC) who leads a team of highly skilled and knowledgeable agents in the NCAC who are dedicated to assist consumers with disputes and fraud assistance.

  • The Positive Impact of Utility Credit Reporting Webinar
    Webinar Published Date: Apr 24, 2015

    View this on-demand webinar to learn the importance and positive impact of utility data reporting. Experian® will share what alternative data encompasses and how the new trade data is added. We'll also walk you through the resources and support available.

  • Webinar: Discover the power of data quality
    Webinar Published Date: Jan 21, 2015

    View this on-demand webinar to get an inside view on how Experian partnerships can improve data accuracy. Hear about the benefits and power of data quality. Learn how to implement focused data integrity strategies to overcome today¿s credit challenges, improve operational risk, adhere to regulations and empower and assure your consumers.

  • The Impact of Consumer Data Reporting
    Document Published Date: Jan 19, 2015

    Today's consumer is well versed in understanding tools such as credit scoring and data reporting. Now more than ever, they are looking for a fair and accurate representation of their financial history. Data furnishers need to be at the forefront of understanding their reporting and management options. Learn how to improve the customer experience by being proactive and prepared with complete consumer data reporting.

  • Consumers can often be excluded from building or establishing their credit based on traditional payment data history. As the credit industry continues to evolve, financial institutions seek methods to help their customers gain access into the financial mainstream. Learn more about how alternative payment data, such as positive energy-utility reporting can help your customers gain access to the financial services they need.

  • The Power of Data Integrity and Quality
    Document Published Date: Sep 19, 2014

    Mastering data quality are you ready for governance? Beyond data quality metrics, is your data credible? This is the next line of questioning that may come your way from regulators and other external parties charged with testing and sampling your data. We can help you stay ahead of potential upcoming regulations. To learn how we can help you take a proactive approach to data accuracy and dispute resolutions, complete the form to download our perspective paper.

  • Raising the Bar on Data Integrity
    Document Published Date: Nov 1, 2013

    The US is the leading provider of affordable, fair, wider and more portable access to credit. But the American consumer has little appetite for mistakes when it comes to the accuracy of credit data. We believe that the next generation of lenders will compete on dispute response rates and accuracy of reporting. Download this complementary paper for a fresh perspective on how to take a proactive approach to: -Providing customers with an optimal experience -Correcting inaccurate data -Preparing for regulatory review -Understanding reporting practices as benchmarked to peers