Econ to Action – The Rise of “Kind Collect”

Without modern, data-driven strategies, agencies and debt buyers risk falling behind in an increasingly digital-first world. 

In this e-book, you’ll learn how to:

• Recover more with dynamic scoring models.
• Streamline prioritization with advanced data and analytics. 
• Engage faster through personalized communications and tailored outreach.
• Improve efficiency with on-demand platforms and self-service portals.

As the U.S. economy continues to recalibrate post-pandemic, the transportation and warehousing segments of the logistics sector are signaling caution. While the broader logistics industry has remained in expansion mode, Experian’s latest Commercial Pulse Report reveals that delinquencies are rising—an early warning of growing risk in two of the economy’s most critical subsectors.

Check out the full report to see how these trends could impact your strategy!

Subscribe to Commercial Pulse Report

The U.S. economy continues to surprise with its resilience - growth forecasts are improving, equity markets are hitting new highs, and fears of an imminent recession are fading. Joseph Mayans’ Vision 2025 session, “Navigating 2026: Global Macro Shifts, U.S. Credit Trends and the Evolving Lending Landscape,” explored the economic forces shaping the next year - from the AI-driven equity boom to structural vulnerabilities in the white-collar labor market. His key takeaway: while AI innovation is fueling growth and optimism, it also introduces new dependencies and risks that will define the next economic chapter.

Highlights:

• The AI Trade’s Dominance: Economic optimism is increasingly tied to the AI investment cycle—AI spending fuels stock gains, which in turn sustain higher-income consumer spending.
• Potential Vulnerability: Overreliance on AI-driven growth leaves the economy exposed if those massive investments fail to deliver expected productivity gains.
• Labor Market Shifts: AI is intensifying existing white-collar labor market imbalances—more graduates, fewer roles, and increasing automation pressure.
• Credit Market Implications: Rising white-collar vulnerability poses a growing risk for prime credit segments, especially if economic momentum slows.
• Future Readiness: As Sol Rashidi emphasized, humans’ edge lies in creativity and critical thinking—skills that should be strengthened, not outsourced, to AI.

Changes in consumer behavior and advancements in data and technology mean that traditional collection methods may no longer produce the best results. 

Download our checklist for four key signs  that your strategy needs updating and how modern solutions can help:

• Lack of proper account prioritization 
• Low engagement and high call avoidance  
• Outdated scoring or models 
• Inefficient manual processes