In today’s challenging economic environment, it’s more important than ever for utility providers to adopt strategies and processes that preserve positive customer relationships without hurting their bottom line. Learn how can you more accurately assess your customers’ ability to pay and provide relief to those who need it most.
In Experian's latest Energy Symposium Series, our expert speakers discuss emerging fraud schemes related to the COVID-19 vaccines and how increased use of digital and home technologies could lead to an upsurge in identity theft and ransomware attacks on vulnerable families.
In the fourth session of Experian's Energy Symposium Series, our expert speakers discuss the different types of available generic and industry-specific risk scores, as well as modeled income options at the time of onboarding to ensure proper individualized treatment of all customers.
North American economic strength is riding on the backs of the resilient U.S. Consumer. For the past two years, the fear of an imminent recession rang in the ears of economists and consumers alike, radiating declining confidence in growth and the ability to prolong spending behaviors consumers grew accustomed to during pandemic recovery. Those fears have been pushed aside as consumers beat holiday spending expectations, upending retailers' anxiety entering the season.
Discover five business intelligence reports that can help drive your strategies across the customer lifecycle.
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