Important updates from Experian regarding COVID-19 (Coronavirus). Learn more

Helping you lose less and recover more

Knowledge and expertise

With over 25 years of industry experience and an extensive suite of collection products, we can assist you through every phase of the collection life cycle. 

Enhanced decisioning

As the market changes, the need for greater insight and analysis grows. There’s no time like the present to ensure you’re equipped with a solid strategy for debt management, collection and recovery efforts.

Improved processes

Increase automation with better use of data while providing an improved omnichannel customer experience to maximize recoveries.

Account prioritization

Move toward an individualized customer approach and embrace self-service collections to reduce losses, control costs and improve the customer experience.

How we can help

Our debt recovery tools help you create a more customer-focused collections process. Quickly and cost-effectively assesses ability and propensity to pay and turn even hard-to-locate debtors into valuable customers.

Laughing coworkers in discussion

Collections analytics and insights

Efficiently manage your entire collections portfolio. 

Woman began with plan on board

Collection prioritization and strategy

Focus on accounts with the greatest recovery potential. 

Teamwork meeting to discuss investment

Compliance regulation

Ensure compliance while decreasing manual processing.

Abstract data skip tracing

Data and skip tracing

Identify debtors and deliver the appropriate treatment strategies to each account. 

Creative team having meeting

Debt portfolio evaluation

Proactively predict and monitor performance to reduce credit losses and allowances.

Woman processing data on computer

Omnichannel collections

Optimize and improve the customer experience.

Company expansion is built on teamwork

Recession planning

Build recession-ready strategies and processes.

Maximize your efforts with a data-driven collections process

By avoiding a “one size fits all” approach and managing each account individually, you can make better decisions and enhance your customer relationships.

Gain visibility into propensity and ability to pay

Get access to a comprehensive “toolbox” of information critical to debt recovery, including credit-based scoring and customer-contact data, in addition to analytical services.

Convert data into actionable insights

Reach customers via the most optimal time and channel while gaining access to critical debt collection information, including real-time updates on financial status changes.

Minimize charge-offs

Every portfolio has a set of delinquent customers. Obtain a complete customer view and develop customer risk-grades based on analytics that predict risk of delinquency and default.

Insights

Webinar

Keys to unlocking debt management success 

Improve your recovery rates and better prepare for and solve collection challenges.

OppLoans and delinquent loan portfolio strategies

Discover the benefits of leveraging Experian’s Tax Season Payment Indicator™.

Factors impacting collectability

Gain insight into overcoming barriers to successful debt collections.

Debt collections during COVID-19

Discover debt collections best practices amidst the COVID-19 crisis.

Streamline your collections process with advanced analytics

Learn the benefits of implementing machine learning techniques.

Your pathway to patient collections in a high self-pay environment

Discover how to avoid lost revenue and boost patient engagement.

Increasing cash collections

Learn how to maximize patient collections and increase satisfaction. 

The three Cs of a successful collections strategy

Learn how you can recoup costs and enhance consumer relationships. 

Understanding automotive loan charge-offs

See why high dollar volumes at risk are a negative for everyone in the lending world.

Let’s maximize your collection and debt recovery efforts.

We are here to help! If you’d like to learn more about our solutions, please fill out the form below. If you’d like to talk to a representative immediately, please call us at:

1-855-827-6280

Loading...

We are unable to address personal credit report and/or membership inquiries via this business form. Visit Experian.com/help or call 888-397-3742 for consumer assistance.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.