Collection analytics allows your organization to see the complete behavioral, demographic, and emerging view of customer portfolios through extensive data assets, advanced analytics, and platforms. An analytically driven collections model will allow you to score and segment customer accounts by exposure, risk, behavioral factors, and even willingness to pay and preferred contact channel. By moving away from a linear collections approach to a value-based approach, you can prioritize your collections activity and allow automation to handle a majority of your accounts, while focusing human interaction and scare resources where it matters.
Experian’s best-of-breed collections decision engine will help your organization manage risk decisions and automate manual processes.
Incorporate a variety of data driven insights such as scorecards, custom models, and machine learning to dramatically improve data access and decisioning.
Work in partnership with Experian’s debt management consultants to solve a wide range of complex collections business challenges.