Trust is the foundation of agentic commerce

AI agents are transforming how consumers shop and transact. But as transactions shift from user-initiated to agent-executed, businesses must verify who’s behind each action and what’s been authorized.

Experian® Agent Trust introduces a Know Your Agent (KYA) framework that connects identity, intent and risk mitigation, so businesses can enable AI-driven commerce with confidence.

The agentic economy is here

Autonomous agents are already browsing, comparing and buying. The gap businesses need to close is verifying who is behind them and what has been authorized.

57.5%

of HTML web request are now automated by bots rather than humans

Cloudflare Radar, June 2026

693%

YoY growth in GenAI-driven traffic to U.S. retail sites during the holiday season

Adobe Analytics, January 2026

31%

of consumers have already used AI tools to shop and transact online

2026 Experian Identity & Fraud Trends Report

How Experian Agent Trust works

Verify identity and payment

Confirm the individual and payment method, issue a KYA trust token.

Bind human to agent

Link consumer, device and AI agent securely.

Validate intent and risk

Evaluate identity, consent, intent, and agent behavior over time.

Enable secure transactions

Execute tokenized payments and return decisions to the agent and user.

Bring trust to AI-driven commerce

Enable secure, transparent transactions powered by verified identity and intent

Enable the future of commerce with confidence

Built on Experian's leadership in identity and fraud prevention and aligned with the emerging KYA ecosystem, Experian® Agent Trust helps organizations securely adopt AI-driven commerce and establish trust in every transaction.

Human-to-Agent Binding creates a persistent, verifiable link between a consumer, their device and the agent acting on their behalf, so every agentic transaction traces back to a real, verified person.

The Agent Trust Token combines identity, consent and fraud risk into a single tokenized signal delivered at the point of transaction, enabling real-time decisioning without adding friction to the consumer experience.

The Agent Registry maintains dynamic trust scores built from agent behavior over time, so you can approve known-good agents and challenge or block the ones you can't verify.

Validate what the consumer actually authorized — the purchase, the amount, the merchant — ensuring an agent cannot act beyond the scope of human approval.

Transparent, consent-based interactions give consumers visibility and control, and give your teams an auditable record for disputes, chargebacks and compliance review.

A platform-agnostic Application Programing Interface (API) integrates with the commerce, payment and fraud systems you already run, and interoperates with partners across the agentic commerce ecosystem.

agent trust flow

Why teams choose Experian and Agent Trust

profile-view-of-young-programmer

Identity depth, not a point solution

Agent Trust is built on the identity and fraud infrastructure enterprises already rely on, the same foundation that helped our clients avoid an estimated $19 billion in fraud losses globally in 2025.

hand shake at a meeting

Built inside the ecosystem, not around it

Developed with Visa, Skyfire, Akamai, Cloudflare, J.P. Morgan Payments, Firmly, Fastly and a growing list of ecosystem partners, so trust is enforced where agent traffic actually travels: at the network edge and inside the payment flow.

woman on laptop

Ready before the standards settle

Aligned to the emerging KYA approach and open agent protocols, so moving early on AI-driven commerce doesn't turn into rework later.

Frequently asked questions

Know Your Customer (KYC) verifies the person opening an account. Know Your Agent (KYA) extends that discipline to the AI agent acting on that person's behalf, confirming the agent is bound to a verified consumer, is operating within what that consumer authorized and has behaved legitimately over time. KYA doesn't replace KYC; it closes the gap KYC was never designed to cover.

Human-to-Agent Binding establishes a secure, persistent link between a verified consumer, their device and the agent acting for them. Agent Trust issues an Agent Trust Token, a real-time signal of identity, consent and fraud risk, so every agent-executed transaction can be traced back to the human who initiated it.

Agent Trust is platform-agnostic and delivered via API, so it works alongside the commerce, payment and fraud decisioning systems you already run rather than replacing them. 

No. Agent Trust adds a trust signal into your existing decisioning flow and interoperates with ecosystem partners across payments and network infrastructure, so you can start with a single use case, such as agent-led checkout, and expand from there.

Insights on AI-driven commerce

Get started with Experian Agent Trust

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