For your knowledge – and convenience – the following page serves as a collection of resources related to the impacts of COVID-19 to your business and your customers. From the latest insights and trends, to thought leadership and press releases, check back often as this information is updated regularly.

Questions? Click below for more support during this time. 


Listen in on critical discussions around pertinent industry data with the experts closes to today's trending topics.

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Market trends

The latest data and insights on topics like macroeconomic trends, risk indices, consumer sentiment and more.

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Thought leadership

Check out the most forward-thinking perspectives, trends and information so your organization can make the smartest decisions.

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In the press

We’re all in this together. Read how Experian is helping businesses through the global health crisis.

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Hear from experts closest to today's trending topics. Listen in on critical discussions around pertinent industry data as well as strategy sessions to help drive your business forward.

Stay tuned for the next installments of our webinar series. Click here to see what’s coming next.

Looking for even more insights? Click here to visit our on-demand webinar archive.

Macroeconomic forecast and credit trends

The global COVID-19 pandemic has impacted life as we know it. From social distancing to stimulus checks, the economic, regulatory and credit landscapes continue to change. Register for webinar for the insights you need to make informed strategies.

Adapting to the new collections landscape

In our latest webinar, watch as Experian experts Craig Wilson and Denise McKendall discuss the state of the market, collections challenges and how you can adapt in a post-pandemic world.

Monthly credit and economic trends - September 2020

Our industry experts share the latest credit trends on originations, delinquencies, and average balances in addition to the latest data on economic drivers and the current outlook as of September 2020.

Executing your economic response and recovery plan

Using the right data, analytics, and business expertise is more critical than ever. Join our Experian experts in an upcoming webinar as we provide the latest insights into economic trends, our prescription for solving today’s market problems, and use cases.

Not just another prescreen: How to target smarter

Marketing budgets were already limited prior to the COVID-19 pandemic, so how do you target smarter in the days of a crisis? Join us as we review ways to level up your prospecting initiatives without breaking the bank.

Turning your recession response into a long-term plan

Now is the time to review your recession response and determine how you can turn it into a long term strategy using what we know about current and expected fraud trends. Join us as we dive into account takeover trends and impart insights for improving your fraud strategy.

Reducing the risk of identity fraud

Watch as Brian Stack, Experian’s VP of Dark Web Intelligence explores the most recent trend data on cybersecurity, and ways to help your customers reduce the risk of COVID-19 related identity fraud.

Looking for more webinars and insights?

Click the button to the right to browse our on-demand webinar archive.


Get the pulse on the economy with

Market trends

Leveraging the latest data, these resources provide you with insight into topics like macroeconomic trends, risk indices, consumer sentiment and more. Tap into these data sets to drive your forecasting and decision-making needs.



COVID-19 economic scenarios report - October 2020

The outbreak of COVID-19 is having a considerable impact on the U.S. and global economies. Discover insights relating to the credit economy as it relates to COVID-19 and the most pressing challenges and measures.

State of the economy report - October 2020

Review state-level and industry-level data that banks, credit unions, and fintechs can leverage to track the downturn and be correctly positioned for the recovery.

The need for recession-ready fraud strategy

Amid increased risk of fraud losses during this downturn, learn how to deploy strategies to mitigate risk while banking with minimal friction in this 2020 perspective paper.

Macroeconomic Jobless Risk Index Map

Leverage our macroeconomic jobless risk index map to see which states are most likely to see the effects of the COVID-19 global pandemic.

Consumer insights infographic

See how the COVID-19 pandemic is impacting spending, credit and financial well-being with data from our latest consumer research study.

Tracking the auto market

Analyze evolving automotive market trends, including dealer sales, web traffic and consumer marketing insights.

Experian Health COVID-19 Resource Center

Experian Health is here to help. Find solutions to your most pressing issues and concerns.

Consumer sentiment dashboard

View a time lapse of consumer sentiments across various industries. Click to see the dashboard.

COVID-19 Business Risk Index

Understand how the COVID-19 health crisis may affect business operations in your industry with this interactive map.


Make decisions with confidence with

Thought leadership

During a time of economic uncertainty, decisions can be difficult. We’re arming you with the most forward-thinking perspectives, trends and information so your organization can make the smartest choices for your customers and your bottom line.

Infographic: Factors impacting debt collectability

COVID-19 has had a significant impact on the debt collection industry. As a result, lenders are reexamining their capacities for handling delinquencies. By leveraging data and advanced analytics to develop better strategies, you can make more profitable decisions and collect more debt.

eBook: Recession-proof your revenue cycle

Download our free eBook to gain intel into the 4 ways healthcare providers can optimize their collections and avoid revenue loss in the face of cancelled elective procedures and skyrocketing unemployment numbers.

eBook: Prospecting & digital marketing acquisitions

Effective targeting and conversion come down to more than just direct mail and email subject lines. Are you gleaning data-driven insights that can help your organization make the most of your marketing dollars? The time to move is now.

Tip sheet: Hyper-segmentation and targeting smarter

As consumers look to products to meet their current needs, hypersegmentation is critical for ROI as well as mitigating risk. Learn how you can level-up your targeting strategies and get a competitive advantage in this tip sheet.

eBook: Building a better digital patient journey

Explore the 5 key strategies you should be focusing on to craft a better digital patient journey – not only in response to COVID-19, but for a brighter, more consumer-friendly future for your patients.

White paper: The road to an uneven recovery

Understanding how states are recovering from the pandemic is critical for tracking nationwide economic recovery as a whole. Read this white paper for a dive into economic conditions at the state level.

Tip sheet: The fraud balancing act

While consumers place the most importance on security and convenience, businesses see the greatest value in delivering personalized digital experiences. How can your business manage this fraud balancing act? Read our fraud tip sheet to learn more.

White paper: Rapid economic downturn response

With the current economic environment in flux, read our white paper to discover where to focus your plans and build strategies for times of stress.

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Read how Experian is responding to the health crisis

In the press

We’re all in this together. Experian is here to help. Supporting the CARES Act, offering free business credit reports for small businesses, and doing our part to protect consumers’ financial health are all part of what makes us the Consumer’s Bureau and a market leader.

America’s economic recovery must be a collective achievement

Experian North American CEO Craig Boundy expresses how critical it is for the financial services industry to work together to support consumers and maintain the integrity and openness of the credit market.

Free macroeconomic scenario forecasting webinar with initial insights from the impact of COVID-19

Data-driven webinar will highlight current trends, emerging patterns and highlight four economic forecast scenarios.

Free weekly credit reports to help Americans in response to COVID-19

Big Three U.S. Credit Reporting Agencies help Americans with more frequent access to credit histories for one year.

Putting our data and analytics to good use

Experian reaffirms commitment to help consumers, businesses and the community during COVID-19 pandemic.

Helping small businesses during the health crisis

Small businesses have free access to their Experian business credit report through May 1, 2020.

Experian Health will provide free access to a list of payer policy alerts related to COVID-19 and telehealth

List will include the more than 1,793 number alerts already sent by payers & will be continually updated.


We’re here to help businesses navigate today’s volatile economy.