For your knowledge – and convenience – the following page serves as a collection of resources related to the impacts of COVID-19 to your business and your customers. From the latest insights and trends, to thought leadership and press releases, check back often as this information is updated regularly.

Questions? Click below for more support during this time. 

Webinars

Listen in on critical discussions around pertinent industry data with the experts closes to today's trending topics.

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Market trends

The latest data and insights on topics like macroeconomic trends, risk indices, consumer sentiment and more.

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Thought leadership

Check out the most forward-thinking perspectives, trends and information so your organization can make the smartest decisions.

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In the press

We’re all in this together. Read how Experian is helping businesses through the global health crisis.

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Webinars


Hear from experts closest to today's trending topics. Listen in on critical discussions around pertinent industry data as well as strategy sessions to help drive your business forward.

Stay tuned for the next installments of our webinar series. Click here to see what’s coming next.

Looking for even more insights? Click here to visit our on-demand webinar archive.

Monthly credit and economic trends - January 2021

Join our industry experts to get the latest credit trends on originations, delinquencies, and average balances and listen in for the latest data on economic drivers and the current outlook as of January 2021.

Demystifying AI ethics: Bias and explainability

In this webinar, our experts will discuss the latest trends in ethical artificial intelligence (AI) and fairness in the US and across the world.

Navigate the mortgage market in 2021

Join Experian as we take a deep dive into legislative, regulatory, consumer and credit trends that will shape the mortgage industry this year.

Monthly credit and economic trends - December 2020

Join our industry experts to get the latest credit trends on originations, delinquencies, and average balances and listen in for the latest data on economic drivers and the current outlook as of December 2020.

Post-election regulatory update

Watch as our experts discuss legislative and regulatory trends in the context of the recent election. Topics will include privacy, the CFPB and more.

Uniting your fraud and growth strategies

Dive into recent and upcoming fraud trends and how you can align your fraud protection plans with your growth plans to help make your organization more efficient and optimize your customer experience.

Charting the new normal for consumer credit

Experian and Oliver Wyman teamed up on a data-driven exploration to investigate how the economic measures have been used and the impact they have had on both the economy and credit landscape.

Looking for more webinars and insights?

Click the button to the right to browse our on-demand webinar archive.

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Get the pulse on the economy with

Market trends

Leveraging the latest data, these resources provide you with insight into topics like macroeconomic trends, risk indices, consumer sentiment and more. Tap into these data sets to drive your forecasting and decision-making needs.

     

Weekly economic recovery trends

Watch as principal economist, Joseph Mayans provides insights on consumer spending, mortgage trends, unemployment trends, and more.

     

State of the economy report - December 2020

Explore state-level and industry-level data that banks, credit unions, and fintechs can leverage to track the downturn and be correctly positioned for the recovery in this monthly report.

COVID-19 economic scenarios report - October 2020

The outbreak of COVID-19 is having a considerable impact on the U.S. and global economies. Discover insights relating to the credit economy as it relates to COVID-19 and the most pressing challenges and measures.

The need for recession-ready fraud strategy

Amid increased risk of fraud losses during this downturn, learn how to deploy strategies to mitigate risk while banking with minimal friction in this 2020 perspective paper.

Macroeconomic Jobless Risk Index Map

Leverage our macroeconomic jobless risk index map to see which states are most likely to see the effects of the COVID-19 global pandemic.

Consumer insights infographic

See how the COVID-19 pandemic is impacting spending, credit and financial well-being with data from our latest consumer research study.

Tracking the auto market

Analyze evolving automotive market trends, including dealer sales, web traffic and consumer marketing insights.

Experian Health COVID-19 Resource Center

Experian Health is here to help. Find solutions to your most pressing issues and concerns.

Consumer sentiment dashboard

View a time lapse of consumer sentiments across various industries. Click to see the dashboard.

COVID-19 Business Risk Index

Understand how the COVID-19 health crisis may affect business operations in your industry with this interactive map.

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Make decisions with confidence with

Thought leadership

During a time of economic uncertainty, decisions can be difficult. We’re arming you with the most forward-thinking perspectives, trends and information so your organization can make the smartest choices for your customers and your bottom line.

Infographic: Factors impacting debt collectability

COVID-19 has had a significant impact on the debt collection industry. As a result, lenders are reexamining their capacities for handling delinquencies. By leveraging data and advanced analytics to develop better strategies, you can make more profitable decisions and collect more debt.

Infographic: Alternative financial services insights

The population of alternative financial services data furnishers is expanding and non-traditional lending is becoming more mature, meaning there’s even more insights than ever before. Explore how this data can be instrumental to gaining a holistic view of your consumers.

eBook: Prospecting & digital marketing acquisitions

Effective targeting and conversion come down to more than just direct mail and email subject lines. Are you gleaning data-driven insights that can help your organization make the most of your marketing dollars? The time to move is now.

Tip sheet: Hyper-segmentation and targeting smarter

As consumers look to products to meet their current needs, hypersegmentation is critical for ROI as well as mitigating risk. Learn how you can level-up your targeting strategies and get a competitive advantage in this tip sheet.

eBook: Building a better digital patient journey

Explore the 5 key strategies you should be focusing on to craft a better digital patient journey – not only in response to COVID-19, but for a brighter, more consumer-friendly future for your patients.

White paper: The road to an uneven recovery

Understanding how states are recovering from the pandemic is critical for tracking nationwide economic recovery as a whole. Read this white paper for a dive into economic conditions at the state level.

Tip sheet: The fraud balancing act

While consumers place the most importance on security and convenience, businesses see the greatest value in delivering personalized digital experiences. How can your business manage this fraud balancing act? Read our fraud tip sheet to learn more.

White paper: Rapid economic downturn response

With the current economic environment in flux, read our white paper to discover where to focus your plans and build strategies for times of stress.

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Read how Experian is responding to the health crisis

In the press

We’re all in this together. Experian is here to help. Supporting the CARES Act, offering free business credit reports for small businesses, and doing our part to protect consumers’ financial health are all part of what makes us the Consumer’s Bureau and a market leader.

America’s economic recovery must be a collective achievement

Experian North American CEO Craig Boundy expresses how critical it is for the financial services industry to work together to support consumers and maintain the integrity and openness of the credit market.

Free macroeconomic scenario forecasting webinar with initial insights from the impact of COVID-19

Data-driven webinar will highlight current trends, emerging patterns and highlight four economic forecast scenarios.

Free weekly credit reports to help Americans in response to COVID-19

Big Three U.S. Credit Reporting Agencies help Americans with more frequent access to credit histories for one year.

Putting our data and analytics to good use

Experian reaffirms commitment to help consumers, businesses and the community during COVID-19 pandemic.

Helping small businesses during the health crisis

Small businesses have free access to their Experian business credit report through May 1, 2020.

Experian Health will provide free access to a list of payer policy alerts related to COVID-19 and telehealth

List will include the more than 1,793 number alerts already sent by payers & will be continually updated.

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