Increase collection rates with better financial guidance

Patients and providers are at risk of rising out-of-pocket medical expenses. With the right information, your patients can have the confidence they need to make informed decisions, and you can implement informed collection strategies with internal and external resources that work for all parties. 

See how our integrated products work together to help hospitals and medical groups boost their healthcare collection capabilities.

  • Screen, segment, route, and reconcile accounts for payment
  • Prioritize accounts by payment probability to maximize efforts
  • Performance management for internal and external collections teams

Collections Optimization Manager

Segment and prioritize collections accounts to improve staff efficiency and patient financial experiences.

Patient Financial Clearance

Determine which patients are likely to pay, and connect those who potentially qualify for financial assistance with the right programs.

Patient Outreach Solutions

Use automated dialing and texting outreach to collect outstanding patient balances.

Coverage Discovery®

Find previously unidentified coverage and maximize your insurance reimbursement revenue.

Client testimonials

Stanford Health Care

Collections Optimization Manager helps Stanford Health Care reduce their cost to collect through managing vendor performance efficiently, automating assignment to bad debt and identifying uncollectable accounts in their AR.

UC San Diego Health

Learn how UC San Diego Health uses automation to optimize patient collections and improve the patient experience. Experian Health provides important bandwidth for internal teams to work more complicated cases that need human interaction. 

Client case study

Read how University of California San Diego Health increased collections to over $21 million in 2020–2021 — an increase of over 250%.

Don’t let staffing shortages derail your collections efforts!

Hear from St. Luke's University Health Network (SLUHN)

Watch on-demand to hear how St. Luke's University Health Network (SLUHN) achieved a 22% uplift in self-pay collections - amounting to $7.8M - with automated processes during a staffing shortage.

Watch recording

Collections management resources


Success at a glance: improved healthcare collections

Since working with Experian Health, Sanford now has a focused approach to managing accounts receivable (AR) by identifying patients with a certain propensity to pay. 

doctors talking in office

5 best practices from high-performing patient collections teams

See what separates high-performing collections teams from the rest and what impact they can have on your bottom line.

doctor looking at tablet

Make patient collections more compassionate

Learn four ways providers can help make collections a gentler experience for patients.

patient and doctor looking at tablet

Benefits of automating charity care eligibility

See why finding smarter, speedier, and more scalable ways to check charity care eligibility is more important than ever after the coronavirus pandemic.

Recession-proof your revenue cycle: the time to plan is now

Contact us

If you would like to talk to a representative immediately, please call us at

1 888 661 5657

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