Collections Optimization Manager
Data analytics-driven, self-pay receivables management solution that improves the patient's and staff’s experience with a customizable collection strategy, from account creation to zero balance.
Targeted collections strategies
From screening and segmenting to vendor collection and monitoring unpaid accounts, now you can leverage actionable insights to direct your teams and agencies to collect the highest amount of payments.
Control collection costs
Predictive algorithms and data-driven rules help you route and distribute accounts to the right collectors and agencies, so you can stay focused on your patients.
Consulting & analytics
Work hand-in-hand with an experienced optimization consultant, who will recommend tailored collection strategies, evaluate data and provide valuable industry insights.
How Wooster Community Hospital collected $3.8M in patient balances with Collections Optimization Manager
On-demand webinar
Learn how WCH transformed patient collections by focusing on what truly matters: understanding patients' ability and willingness to pay, and implementing an effective outreach plan.
Advocate Aurora Healthcare
How Advocate Aurora Healthcare has achieved double-digit increases in patient collections every year with Collections Optimization Manager.
[Case Study] Stanford Health Care
Experian Health’s scoring and segmentation strategy has been a key driver in Stanford Health’s collections strategy, leading to a $4.1 million increase in average monthly payments over a trailing three-year average from 2019 to 2021.
[Case Study] University of Utah
Since introducing scoring and segmentation tools, University of Utah Health has seen a 9.4% increase in average monthly patient payments.
Success at a glance: improved collections
Since working with Experian Health, Sanford has implemented a focused approach to managing accounts receivable (AR) by identifying patients with a certain propensity to pay.
Tackling healthcare labor shortages with automation
As healthcare labor shortages continue, how can providers maximize the return on their investment in automation?
Expert Q+A: how to optimize patient collections
See how providers are shoring up their collections efforts with automated solutions, especially as consumer behavior returns to pre-pandemic patterns.